Flex Databases
System Analyst
5 ч. назад
Страна неизвестнаMiddleRemoteC1
ms officesqlumlapisxmljsonchatgpt
System Analyst role at Flex Databases, a profitable SaaS company with 90+ employees developing software for Life Sciences industry; fully remote position with emphasis on requirement gathering, documentation, and client interaction.
About the company
- Flex (https://flexdatabases.com/) — разрабатывают SaaS-платформу для фармацевтических и биотехнологических компаний, которая помогает лидерам отрасли автоматизировать ключевые бизнес-процессы.
- Размер команды – 90+ | Компания прибыльна и работает на рынке 15 лет
- We provide flexible e-Clinical software systems for Clinical Research Organizations (CROs) and pharmaceutical companies worldwide.
About the product
- CTMS
- eTMF
- EDC
- DMS
- Project Management & Budgeting
- Pharmacovigilance
- LMS & QMS
Responsibilities
- Elicit requirements through interviews, workshops, and mind mapping.
- Create, refactor, and maintain up-to-date system documentation: URS (User Requirements Specification): User-level requirements and stories.
- PRD (Product Requirements Document): Development specifications for the team and external stakeholders.
- RN (Release Notes): Descriptions of delivered features or enhancements and customer training materials.
- Participate in Agile ceremonies, ensuring clear communication of requirements to the development team.
- Facilitate collaboration between stakeholders, including developers, testers, and customer success managers.
- Support the creation of test scenarios and assist in the delivery and UAT (User Acceptance Testing) of product increments.
- Identify opportunities for process improvements and assist in the deployment of new technologies.
- Act as a mentor to junior analysts, sharing knowledge and best practices.
- Support analysis techniques and standards within the analyst workgroup.
- Participate in client-facing activities, including consultations and problem-solving interviews.
- Acquire and apply business domain knowledge to enhance product development.
- Assist in developing product roadmaps and support the customer success team in project scoping and backlog prioritization.
- Formalizing change requests from customer consultations into user stories, designing workflows, specifying integration logic with third-party systems, creating reports, and designing document templates and permissions.
Requirements
- 3+ years of experience as a Systems or Business Analyst in the Tech industry.
- Advanced (C1) English and Russian level.
- Strong requirement elicitation and stakeholder management skills.
- Excellent communication skills, with the ability to engage both technical and non-technical audiences.
- Proficiency in MS Office, basic SQL, UML, and any diagramming tool (e.g., Lucid chart, Miro, Draw.io).
- Knowledge of APIs, data formats (XML, JSON), and data integration approaches.
- Experience with AI tools (ChatGPT, Copilot, etc.) and the ability to apply them to improve personal efficiency.
- Bonus: Experience in the Clinical Trials domain.
Conditions
- An inspiring problem domain (Life Sciences) that makes a real-world impact.
- Flexible work schedule with a fully remote setup.
- 11 floating bank holidays and 5 fully paid sick days per year.
- An open-door policy and low level of bureaucracy.
- Our flexible start time is between 8:00 and 11:00 (CET), though participation in fixed team and client meetings is essential.
- We build our culture on respect, transparency, proactivity, and a positive approach.
- We care about our team’s mental health and happiness, which is why we maintain an open-door policy and value constructive feedback from all levels.
- We believe in building long-lasting, trusted relationships with both our clients and our employees.