Mayflower
Customer Support Specialist
7 ч. назад
Страна неизвестнаSeniorRemote
Mayflower is an international technology company seeking a Customer Support Specialist for their growing support team of a web-based entertainment project. The role involves ensuring a safe platform and providing excellent customer service within a 24/7 rotating shift.
About the company
- Mayflower is an international technology company behind products used by millions of people worldwide.
- For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations.
About the product
- Our web-based entertainment project is supported by the growing Customer Support team focused on providing a clean & safe platform.
Responsibilities
- Handle and resolve customer complaints providing the best customer experience.
- Investigate complaints, troubleshoot issues and identify trending problems.
- Report bugs to the technical team.