ПольшаTransformation Program Manager
вчера
ПольшаSeniorRemote
project managementdigital transformation
Lead and drive successful implementation of large-scale transformation programmes within strategic clients.
О компании
- Make Every Experience Matter is an AI-native Intelligent Experiences Enabler for life sciences, helping pharma and biotech organizations move from fragmented content operations to connected, compliant, and measurable omnichannel engagement with HCPs and patients. By combining proprietary technology — eWizard , eVa , Kheiron, and Lexi — with agentic AI and strategic consulting, we support the full content lifecycle: from creation and MLR validation to localization and omnichannel publishing. Our clients include Top 50 life sciences, pharma, biotech, and medtech companies around the globe. Role Description: We are seeking a highly skilled and dynamic Transformation Program Manager to lead and drive the successful implementation of large-scale programmes within our Strategic Clients. This is an exciting, fast-paced, and high-visibility role, working closely with the Sales (Account Directors), Delivery (Delivery Directors), Products and Solution Teams, and the wider Senior Leadership Team to ensure ultimate success, adoption, and Client Satisfaction. As we evolve and adapt to be a leader in Digital Transformation at scale, this role will be instrumental in guiding and managing transformational projects from initiation to successful implementation.
Обязанности
- · Work in collaboration with the Account Director to develop and execute a comprehensive transformation plan, fostering a culture of collaboration, continuous improvement and adaptability. · Lead external stakeholder engagement strategies that address concerns and ensure ongoing support through established, effective communication channels. · Provide leadership for successful programme implementation · Create and maintain effective project governance · Oversee the delivery of the programme in close collaboration with the Delivery Director, ensuring alignment with broader client’s objectives and expectations. · Collaborate closely with stakeholders and the internal Learning Solutions team to guide the development and implementation of onboarding programs, training workshops, and supportive resources designed to empower end-users in adopting new processes and systems. · Ensure all delivery streams are working together effectively, outputs are synchronised where necessary and internal and external dependencies are mapped and managed · Ensure good project planning, resource allocation, risk management, and status reporting. · Escalate issues as necessary within the project organisation structure · Establish and monitor key performance indicators (KPIs) to measure the success of the programme implementation and adoption. · Effectively communicate programme goals, progress, and outcomes to all stakeholders and governance structure · Ensure ‘compliance’ with standards, existing fram
Другое
- · Proven experience in managing large-scale business transformation projects. · History of being able to manage multiple projects that may overlap or be interlinked when aligning with business requirements · Strong leadership skills and the ability to motivate team members. · Commercial acumen and experience highly preferable · Capability of working under pressure and to tight deadlines · Excellent communication and interpersonal skills to foster strong relationships and engage effectively with stakeholders across the organization, including senior leadership and cross-functional teams · Exceptional organisational skills and attention to detail. · Self-starter with a bias for action, ability to bring structure to ambiguity and build trust based relationships across the organization · Comfortable working within an ever-changing environment in a rapidly growing company · Strong change management skills to drive successful outcomes · Excellent communication, negotiation and conflict resolution skills. · Previous experience working on large digital/omnichannel transformation programme. · Experience of at least affinity with enabling technologies for deployment of Campaign and Content at scale including CRM, Marketing Automation, CMS, Content Authoring platforms · Experience in Modular approaches to deploying Campaign and Content · Able to oversee and lead through Delivery Directors and Managers and ensure adherence to strict timelines on time, budget and expectations/success meas