Global Key Accounts Director
вчера
96.8k–145.2k GBP / годВеликобританияИспанияОАЭDirectorRemoteC1
Lead global key account management at , driving strategic relationships and business growth.
О компании
- Help Us Build The Future of Travel At , we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain, the UK, or the UAE. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent (local contract) UAE: Full-time, permanent via Deel (our employer of record in the UAE) Benefits: Learn more about our benefits here in this link - Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at ? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at · España:
Обязанности
- Lead the global key account strategy across all regions, driving partner growth, performance, and satisfaction.
- Own the global key accounts revenue targets, budget, and P&L, setting regional targets, tracking delivery against plan, and being accountable for margin and results.
- Prioritize accounts, markets, and team resources by revenue potential, strategic value, and risk, focusing effort where it drives the most growth and making clear trade offs when capacity is limited.
- Directly own and build deep, trusted relationships with 's largest strategic partners, from onboarding through to long term success.
- Identify upsell, cross sell, and expansion opportunities across product lines (e.g. API, white label, corporate plans) and across markets.
- Serve as the senior commercial point of contact for priority accounts, regularly engaging at C level and leading negotiation of major renewals and commercial terms.
- Build, manage and mentor a global team of regional Key Account Managers and executives, ensuring clear goals, coverage, development, and execution.
- Collaborate with the wider Partnerships, Product, Marketing, and Finance teams to ensure partner needs are met and growth opportunities are realized.
- Proactively manage partner performance using data, insights, and KPIs to spot trends, mitigate risks, and unlock growth, and own forecasting and reporting for the global book.
- Ensure contracts, SLAs, and partner communications are tracked and actioned in a timely and professional manner.
- Define how accounts are tiered and handed over between Business Development and Key Accounts through their lifecycle, and help shape the evolution of 's partner experience through scalable processes, playbooks, and best practices.
Требования
- 8+ years in account management, partnerships, or business development roles (growing strategic accounts in B2B/B2B2C models), with experience in the travel or tech industry or B2B-focused businesses
- 4+ years running high performing teams, with a proven ability to build, lead, and develop managers across regions and time zones
- Excellent relationship building, negotiation, and communication skills, including credibility with C level stakeholders
- Data driven mindset with strong commercial acumen, including ownership of revenue targets, budgets, and P&L
- Ability to narrate a great story. 's unique story and the problem we solve for our users makes it a compelling pitch for customers and partners
- Ability to employ sales techniques, including effective questioning, objection handling, consultative selling, and solution selling
- Fluent in English; other languages are a strong advantage
- Experience working with CRMs (HubSpot is an advantage)
- Willingness to travel as needed