СШАRetail Sales Associate / Key Holder
2 дн. назад
18–20 USD / часСШАOnsite
Sales role involving store opening/closing and customer interaction at retail location in New York.
О компании
- There’s a moment when someone opens a card for the first time. The paper lifts, a cherry blossom or a carousel or a dinosaur unfolds in their hands, and their whole expression changes. Creating that moment is the heart of this job. designs intricate, hand-assembled pop-up cards and paper sculptures. Our mission is to create one billion magical moments, and our retail stores are where most of them happen. We’re hiring a Key Holder for our Hudson Yards location (20 Hudson Yards, New York, NY 10001 ) — someone who can open and close the store, lead by example, and turn an ordinary afternoon into a great sales day.
Обязанности
- Customer Experience • Engage: Greet customers as soon as they walk through the door with a friendly, welcoming demeanor. • Personalize: Listen to customers’ needs and preferences, tailoring your interactions to make their visit memorable. • Follow Up: Encourage customers to return by sharing new products, upcoming promotions and our loyalty program. Product Enthusiasm • Demonstrate: Actively show customers how our products work and the stories behind them. • Inspire: Share your own excitement for products, creating contagious energy in the store. • Educate: Provide detailed information about product features and benefits, and answer any question with confidence. Sales Goals • Initiate Sales: Approach customers proactively and help them find products they love. • Upsell: Identify opportunities to suggest additional products that complement a customer’s initial selection. • Track Progress: Review sales targets and performance regularly, adjusting your approach as needed to hit them. Customer Assistance • Consult: Listen closely to customers’ needs and offer thoughtful product recommendations. • Problem-Solve: Address any concerns or questions so every customer leaves satisfied. • After-Sale Service: Make sure customers know how to care for their purchase and leave feeling valued. Store Presentation • Visual Merchandising: Maintain attractive, well-organized displays that capture customer interest. • Cleanliness: Ensure the store is clean, tidy and inviting at all times.
Требования
- • A warm, outgoing presence that makes customers feel welcome within seconds • Strong communication skills and a real talent for storytelling • Self-motivation — you make the day happen rather than waiting for it to • Reliability: you arrive on time, ready to lead, and your team can count on you • Retail, sales, hospitality or customer service experience preferred, but not required — we’ll teach you the product and the craft • The ability to stand for 4–8 hour shifts, lift up to 30 pounds and handle inventory counts accurately • High school diploma or equivalent preferred