НидерландыPartner Success Manager - French & Italian speaker
4 дн. назад
НидерландыOnsite
customer relationship managementpartner management
Manage and support ABB distribution partners across France and Italy to ensure their commercial and operational success in selling 's smart monitoring platform.
Требования
- Native or fluent French, Italian and English; ideally all three
- More than 5 years of work experience, including at least 2 years in (channel) partner management, ideally in industrial IoT, technology, energy or B2B SaaS
- Willing and able to travel 25–40% of your time, with peaks of up to 50% during partner onboarding
- Experience working with distributors, resellers or other indirect partners
- Commercially minded, with a solid understanding of distributor business models, margins and channel incentives, and comfortable working with targets, pipelines and business plans
- Strong coordination skills: you keep several teams and stakeholders aligned and moving towards the same deadline
- A calm, solution-oriented approach to escalations
- Comfortable with technical topics (sensors, IoT, energy data) and with talking to manufacturing customers
- Structured and data-driven, with a strong sense of ownership
Другое
- Ready to scale your career in a high-growth scale up where your results drive real world change?
- We’re , Europe’s #1 smart monitoring platform for the industry , on a mission to make industry smarter, cleaner, and more efficient. Every day, our technology helps thousands of manufacturers cut energy waste, reduce costs, and lower carbon emissions through intelligent data insights and automation.
- Today, we’ve joined forces with ABB, a global leader in electrification and automation. This partnership has propelled us onto the world stage, enabling us to expand rapidly and help more businesses optimize their energy efficiency, cut costs, and make a positive impact on the planet.
- has always sold directly to manufacturers, and our own sales team will keep doing so. Alongside that channel, ABB distribution partners now offer to their customers: the distributor sells, and you ensure their success. You start by supporting partners in France and Italy, then help expand the channel across Europe, and support overseas markets when needed. As the distributors' primary point of contact at , you support them commercially and operationally, from first training to every customer's ongoing satisfaction.
- You'll be part of ’s Enterprise team in Amsterdam, reporting to 's Enterprise Director, and work closely with the ABB Integration team and ABB's country sales teams. The role is largely operational, with strategic elements. In the first months you'll be very hands-on, guiding each partner personally through their first customer projects. Expect a busy start; as the partners gain experience, the role shifts from doing to steering.
- Travel is a core part of this role. You'll spend 25–40% of your time with distributors and their customers, with peaks of up to 50% while onboarding new partners and their first projects: training sales teams, joining first customer meetings and helping on site when an installation needs it. The rest of the time you work from our Amsterdam office.
- What success looks like after 12 months: our first distribution partners in France and Italy are fully onboarded, their sales teams are trained and selling independently, their first customers are live, and each partner is on track or exceeding the targets in its business plan.
- Be the distributors' primary point of contact and escalation point at
- Visit distributor teams in France and Italy regularly, hold check-ins and quarterly business reviews, track partner performance and spot and resolve tension early
- Set up partner governance: clear roles, rules of engagement and regular reviews between the distributors, 's direct sales team and ABB's country teams
- Sales and commercial growth
- Build a joint business plan with each distributor, and track their pipeline, revenue and KPIs against it
- Organise sales training for the distributors' reps, covering commercials and technical topics, so they understand the hardware, software and services we provide
- Support reps with commercial questions, for example during quoting and ordering, to help the distributors meet their sales targets
- Coordinate the distributor, the customer and 's Onboarding, Consulting, Fulfilment and Customer Success teams from contract to go-live and beyond
- Make sure the distributors get the technical and operational support they need, and that any problems in the standard delivery process are resolved quickly
- Build and maintain partner self-service tools and scalable processes, so partners need less hands-on support as they grow
- Collect feedback from the distributors and their customers and share it with the right teams at and ABB, so our product, processes and proposition keep improving for the channel
- Spot risks and opportunities in your markets and help shape the phased expansion to new countries
- Grow your career as we scale, with future opportunities within the wider ABB Group
- Pension Contribution of 4% with an employer sponsored retirement plan
- Public transport allowance via NS business card
- Employee Referral Incentives up to €3,000 for a successful referral
- 27 Vacation Days to rest and recharge
- Remote Work Flexibility up to 2 months/year (with manager approval)
- Structured Onboarding & Mentorship support
- Social Events like Week & team dinners
- Office Perks like unlimited coffee, snacks, and free Friday lunch
- Visit our website and follow us on LinkedIn, Instagram, and Glassdoor to stay updated on our journey.
- Visit our website and follow us on LinkedIn , Instagram , and Glassdoor to stay updated on our journey.