СШАAcademy Engineer
3 дн. назад
США
ai
Engineer role focused on building learning experiences and training content to help customers and teams adopt and implement 's AI and data solutions successfully.
О компании
- Impact 2025
- 's Industrial AI: Moonshot
- We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.
Обязанности
- Become a trusted technical SME for key areas of the product portfolio.
- Consistently produce technically accurate, engaging, and scalable learning experiences.
- Help expand and improve the Academy's technical curriculum and learning paths. • Deliver high-quality training that enables customers and partners to become productive faster.
- Create hands-on learning experiences that build practical implementation skills. • Identify emerging capability gaps and proactively turn them into new learning solutions.
- Build strong relationships with Product, Professional Services, Engineering, and Customer Success teams.
- Continuously improve Academy content, learner experience, and training effectiveness.
Условия
- This is an opportunity to help shape how customers and partners around the world learn, adopt, and implement industrial AI and data technology .
- You will work at the intersection of technology, education, customer success, and AI , while having significant ownership over the learning experiences that enable 's global ecosystem.
- If you are a technically strong professional who enjoys both building technology and teaching others how to use it , this role offers the opportunity to make a direct and measurable impact on 's customers, partners, and growth.
- * Competitive compensation
- * 401(k) with employer matching
- * Competitive health, dental, vision & disability coverages for employees and all dependents
- * Unlimited PTO
- * Paid Parental Leave Program
- * Employee Referral Program
Другое
- operates at the forefront of industrial digitalization, building AI , and data solutions that solve the world’s hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, accelerates the digital transformation to drive operational improvements.
- We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you’ll feel right at home here.
- Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future.
- Academy enables customers, partners, and internal teams to build the product knowledge and practical skills required to successfully adopt, implement, and scale solutions.
- Our goal is not simply to create training content. We build learning experiences that help people become productive faster, implement solutions successfully, follow best practices, and ultimately accelerate customer value realization.
- As an Academy Engineer, you will play a critical role in this mission by combining deep technical expertise, instructional thinking, content creation, and training delivery .
- We are looking for an experienced and technically strong Academy Engineer who can translate complex technology and real-world implementation practices into engaging, practical, and scalable learning experiences.
- You will work closely with Product, Engineering, Professional Services, Customer Success, and other subject matter experts to understand what customers and partners need to know, identify learning gaps, and turn that knowledge into high-quality training courses, hands-on exercises, labs, demonstrations, and instructor-led programs.
- This is a highly collaborative role with significant ownership. You will not simply be handed a curriculum to deliver. You will help shape what we teach, how we teach it, and how learners demonstrate their ability to apply it.
- The ideal candidate combines the mindset of a data engineer/data scientist, technical consultant, and educator . You should be comfortable working hands-on with technology, presenting to a room of technical professionals, creating learning content, and continuously learning new products and technologies.
- Develop deep expertise in Data Fusion® and the broader product portfolio relevant to Academy training.
- Serve as a technical subject matter expert within the Academy team, helping ensure that training content reflects current product capabilities, implementation practices, and industry use cases.
- Partner closely with Product Managers, Engineers, Professional Services, Solutions Architects, and other internal SMEs to understand product functionality, upcoming capabilities, and real-world implementation requirements.
- Identify knowledge and skills gaps across customers, partners, and internal teams and translate these gaps into actionable learning requirements.
- Contribute to the Academy curriculum roadmap by recommending new courses, learning paths, hands-on labs, and advanced technical training.
- Continuously validate and refresh existing content as products, technologies, and best practices evolve.
- Design and develop high-quality technical training for audiences ranging from beginners to experienced data engineers, data scientists, solution architects, and implementation professionals.
- Create a variety of learning assets, including: Self-paced e-learning courses
- Instructor-led training
- Technical demonstrations
- Hands-on exercises and labs
- Assessments and quizzes
- Workshops and bootcamps
- Technical documentation and job aids
- Translate complex technical concepts into clear, structured, and learner-friendly content without compromising technical depth.
- Apply instructional design and adult learning principles to create learning experiences that are practical, engaging, and focused on measurable learning outcomes. • Design hands-on exercises that allow learners to practice skills in realistic scenarios rather than simply consume information.
- Contribute to standardized Academy content development processes, templates, quality standards, and design systems.
- Use modern learning and content-authoring technologies to create engaging digital learning experiences.
- Develop video-based learning, demonstrations, animations, interactive activities, and other digital learning assets using tools such as Synthesia, Articulate Rise, and other Academy technologies.
- Experiment with AI-powered content development tools and emerging learning technologies to improve the speed, quality, and scalability of Academy content development.
- Work with the Academy team to continuously improve the learner experience across the LMS and other learning platforms.
- Ensure that digital learning content is technically accurate, visually engaging, accessible, and aligned with Academy standards.
- Deliver engaging instructor-led training to customers, partners, and internal employees through virtual and in-person formats.
- Facilitate training programs ranging from foundational courses such as CDF Fundamentals to advanced technical programs such as multi-day CDF Delivery Bootcamps.
- Adapt delivery style and depth based on the audience's technical background, role, industry, and learning objectives.
- Facilitate technical discussions, demonstrations, exercises, workshops, and troubleshooting sessions.
- Create a learning environment where participants feel comfortable asking questions and applying concepts hands-on.
- Collect and analyze learner feedback and use it to continuously improve course content and delivery.
- Travel internationally or within the region for customer, partner, and internal training events, expected to be approximately up to 25% of the time.
- Develop training that directly supports successful implementations and adoption.
- Understand the different technical personas within the ecosystem, including data engineers, data scientists, solution architects, developers, and other implementation professionals.
- Ensure that training prepares learners not only to understand products, but to apply them successfully in real-world industrial environments .
- Partner with Professional Services and Customer Success teams to identify recurring customer and partner capability gaps that can be addressed through scalable Academy programs.
- Contribute to certification and skills-based learning programs where appropriate.
- Work collaboratively across Academy, Product, Engineering, Professional Services, Customer Success, and other functions to ensure alignment between product development and learning content.
- Actively participate in Academy content planning, reviews, and quality assurance activities.
- Bring feedback from customers and training participants back into the product and Academy organizations.
- Continuously evaluate what is working and identify opportunities to improve the effectiveness, scalability, and efficiency of Academy learning programs. • Stay current with emerging technologies in AI, data engineering, DataOps, and industrial data platforms and assess their relevance to 's learning portfolio.
- Bachelor's, Master's, or PhD in Computer Science, Data Science, Engineering, or a related technical discipline.
- 5+ years of professional experience in a technical role such as Data Engineer, Data Scientist, Software Engineer, Solutions Architect, or Technical Consultant. • Strong hands-on experience with Python and SQL .
- Experience working with data platforms, DataOps technologies, cloud platforms, or industrial data environments.
- Experience with Data Fusion® is highly desirable. Experience with similar industrial data platforms or DataOps environments will also be considered.
- Experience with Microsoft Azure and Azure Active Directory .
- Strong understanding of data engineering, data modeling, APIs, and cloud-based data platforms.
- Ability and enthusiasm to quickly learn new technologies and become a credible technical SME.
- Experience delivering technical training, workshops, bootcamps, demonstrations, or technical presentations to professional audiences.
- Excellent verbal and written communication skills.
- Demonstrated ability to explain complex technical concepts clearly to audiences with different levels of technical expertise.
- Experience creating technical learning content, documentation, tutorials, labs, or other educational materials.
- Understanding of instructional design principles and adult learning methodologies.