General Manager,

4 дн. назад

СШАHead

p&l managementproduct managementoperations managementcustomer successgrowth strategyautomation

Lead the overall strategy, operations, and client success to grow and scale the business, owning full P&L.

At , we’ve helped hundreds of venture-backed startups get through the end-to-end dissolution process, handling all the legal, tax, and operational challenges that come along with it. Over the past 3 years, has become one of the prominent providers of wind-downs in the startup community, with over 65% of our deals being referred inbound from VC, lawyers, and founders. This business generates millions every year and has endless opportunities for growth and efficiencies.

As the General Manager of , you’ll own the full P&L. You’ll be running the product, operations, and client success of the business as a whole — ensuring we can continue to scale while delivering a world-class customer experience. This role is an extremely rare opportunity to become the de-facto CEO of an already operating, venture-backed startup. You’ll have full autonomy to make the improvements you see fit in order to grow, drive margins, and continue to win in this market.
Own the P&L of
Define overall strategy and objectives in order to 10X this product line
Manage current team of 10+
Improve product, automations, and agentic capabilities in order to reduce manual processes and effort

MoM growth in revenue, customer count, and margins
CSAT, NPS, SLAs, and Trustpilot scoring
Conversion rates (MQL -> SQL -> Won)
Automation (ticket volume, deflection)
Team: you’re excited about building in-person, 5 days a week, from our office in Dumbo
World-class: you can demonstrate striving for world-class levels somewhere in your life
Owner: you’ve been a founder or GM of an entire product-line
AI-pilled: you build real things yourself with AI (workflows, automations, reporting), rather than briefing someone else
Experimenter: you’re always testing a new hypothesis vs. being set in your ways and biases
Data-literate: can read your own results well enough to know what's actually working
Experience marketing/selling to startups
Familiarity with M&A, distressed assets, legal frameworks
Intro Chat (30 min): mutual fit and interests
Deep dive (1hr): deeper dive into your experiences, wins, and challenges
Take home project: short project to show how you think and work
Onsite (3 hrs): present your project, meet the team, have snacks
References -> Offer

General Manager, Company