Associate Account Director, Agencies

3 дн. назад

СШАDirectorOnsite

Associate Account Director role focused on client value realization, adoption, and revenue growth support for agencies.

LiveRampers are empowered to live our values of committing to shared goals and operational excellence. Connecting LiveRampers to new ideas and to one another is one of our guiding principles—one that informs how we hire, train, and grow our global teams across nine countries and four continents. By continually building inclusive, high belonging teams, LiveRampers can deliver exceptional work, champion innovative ideas, and be their best selves. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at .
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Value Realization & Adoption Support Account Directors on Holding Companies to ensure products purchased are being utilized and that clients are receiving business value (and can articulate the ROI story)
Drive Adoption Across accounts Assist with QBR planning, holistic account strategy, and cross-team collaboration with the larger account team
Provide the AD with the client research and performance metrics needed for their account planning and strategic advice to clients
Develop and deliver performance metrics and recommendations for Business
Reviews and ongoing client calls with the AD. These will enable the AD to provide best practices to clients.
Risk Mitigation & Renewals Proactively identifies risks at least 6 months in advance
Drive Overall Revenue Growth Identify upsell and expansion opportunities for CL/ AD
Performance metrics and open space analysis are provided to the AD to help with
renewal and upsell conversations.
Operations: Overseeing billing coordination, marketplace tasks, and platform adoption efforts

Strong organizational capabilities: Ability to plan for what you need to do
Are you able to anticipate multiple outcomes and plan for each scenario (Chess)
Resourcefulness Ability to source/obtain information that you don’t inherently possess
Ability to navigate disparate internal and external resources
Not easily swayed from getting information necessary
Tact and presence: Ability to craft & present summary of value delivered from customer's perspective
Strategic insight Able to demonstrate an understanding of clients’ business goals and objectives, and ensure our solutions are aligned with their success criteria.
Track record of Identifying opportunities for upselling and cross-selling to achieve revenue growth targets.
Strong Relationship & Empathy Ability to digest how product/process change might impact a customer’s business
Ability to communicate why change is disruptive and empathize with customer
Bonus: Ability to provide recommended adjustments to change based on customer & potential other customers

Enterprise SAAS CSM or AM experience, with specific emphasis on Data Analytics, Cloud, Collaboration, or Identity
Minimum of 2-3 yrs as CSM/Account Manager,
Must have experience with accounts $2M+ in ARR, or negotiation and project management skills
Nice to have experience in managing 3-5 highly strategic accounts OR have experience managing 20+ $500k+ accounts at once
Familiarity with and its role in ecosystem, either from brand client or platform side
Familiarity with Clean Room solutions, Measurement and/or Collaboration use cases
Familiarity with Salesforce or other CRM Software
Experience drafting QBRs, executive summaries
Experience managing renewals and partnering with Sales on upsells/cross-sells
Strong Organizational and Project Management skills
Advertising Agency experience- either working at or directly with agencies Experience working in or directly with an advertising agencies/ holding companies
Nice to have: Internship experience during college prior to entering the workforce
Multiple roles across adtech/martech either on Sales side or Buy side (Brand/Agency)

People: Work with talented, collaborative, and friendly people who love what they do.
Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
Comprehensive Benefits Package: offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Savings: Our 401K matching plan—1:1 match up to 4% of salary—helps you plan ahead.

is shaping the future of responsible data collaboration between the world’s leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. is headquartered in San Francisco, California, with offices worldwide. Learn more at .com .
The approximate annual base salary range is $76,500 to $90,000. This position is also eligible for variable incentive compensation targeted at 20% of base salary, subject to the terms of the applicable incentive compensation plan. Accordingly, the on-target earnings (OTE) range for this role is approximately $91,800 to $108,000, assuming achievement of target performance goals. Actual compensation will depend on a number of factors, including the applicant’s experience, knowledge, skills, abilities, geography, performance, and internal equity among our team.