СШАPolygon Labs
Technical Solutions Engineer
4 дн. назад
СШАMiddleRemote
apisdkpostmandatadogwebhookstechnical writingkyckyb
Role involves owning API documentation, supporting partner integrations, and providing technical expertise in payments infrastructure with a focus on API clarity and automation.
Обязанности
- Own the accuracy, completeness, and clarity of Polygon’s API and integration documentation, and keep it current as the platform evolves
- Build quickstarts, sample code, and reference architectures that enable developers, including those using AI coding tools, to integrate independently
- Serve as the primary technical resource in sales conversations alongside Business Development and throughout partner integrations, then document solutions so they’re reusable
- Lead signed partners through requirements intake, provisioning following KYB and KYC approval, sandbox testing, webhook configuration, and go-live validation, in partnership with Integration Delivery
- Develop deep expertise across ramps and bank rails, wallets and accounts, custodial and non-custodial flows, virtual accounts, deposit addresses, cross-chain movement, and webhooks
- Build sample applications and demo environments that support Business Development and Sales
- Identify gaps in the API and integration experience, and turn them into clear, prioritized recommendations for Product and Engineering
- Use AI and internal tooling to streamline onboarding, provisioning, and frontline support
Требования
- Hands-on experience with US payments, including ACH, RTP, wire transfers, card networks, or equivalent rails, and a working understanding of settlement and reconciliation
- Experience in one of the following: Leading customer API integrations from kickoff to production at a payments, fintech, or financial infrastructure company; Owning API documentation, SDKs, or developer support at an API-first payments company
- Strong API and troubleshooting skills, including reading logs, debugging webhooks, and reasoning through authentication and retry behavior, with tools such as Postman, Bruno, or Datadog
- Excellent technical writing, with the ability to document complex systems clearly for external developers
- Regular use of AI tools to build, document, and automate work
- Comfort operating in a fast-moving environment where the platform and documentation are actively evolving
Будет плюсом
- Experience with stablecoins or digital assets, particularly wallets and onchain settlement
- Experience at an early-stage company, building processes or programs from the ground up
- Enough coding ability to build demo applications
- Experience with documentation platforms such as Mintlify
- Familiarity with KYB and KYC tooling
Условия
- Формат работы: удалённо