Senior Engineering Manager, Messaging Experience

4 дн. назад

СШАSenior

team managementsoftware developmentmessaging systemsuser experience

Lead the Messaging Experience engineering team to enhance user experience for creating canvases and campaigns in 's core messaging product.

О компании

is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Обязанности

The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in - the core products that every customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.
We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every customer spends most of their time in the product, so the quality of this experience shapes how marketers judge as a whole. You will own a multi-year roadmap that balances continuous refinement from user feedback and research with foundational investment, raising the bar for front-end quality, consistency, and delivery speed across the team.
As a Senior Engineering Manager, you will set the team's engineering direction and processes, grow its engineers and technical leads, own hiring for the team, and partner closely with the Product Manager and Designer so that engineering effort lands on the outcomes that matter most to marketers.

Требования

5+ years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team
Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
Track record of delivering and evolving large, customer-facing web applications
Strong technical judgment in modern front-end stacks (React, TypeScript, design systems) and the ability to set direction and review architecture without needing to own every detail
Experience working closely with Product and Design, turning user research and customer feedback into a roadmap and holding the team to a high bar on usability and polish
Self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
Calm, patient, considerate, compassionate, supportive, and inspiring leader
Bonus:
Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 - $320,335/annually, with an expected On Target Earnings (OTE) between $212,000 - $360,000/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid

Условия

benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

Как откликнуться

At , we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have certain rights available to you in relation to ’s use of AI:
To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at , you will need to opt out in relation to each application.
To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@.com .
Please contact us at talentdata.privacy@.com with any questions. To find out more about our hiring process, check out this page .

Другое

At , we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If sounds like a place where you can thrive, we can’t wait to meet you.
At , we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with , we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.
To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at , you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at talentdata.privacy@.com promptly after applying. Summaries of the most recent bias audit results for such tools are available here .
Please see our Candidate Privacy Policy for more information on how processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.