Payments & Upsell Revenue Enablement Manager

4 дн. назад

СШАMiddleHybrid

trainingpresentationsproduct demoscontent creation

Manage revenue team enablement focusing on payments and upsell product knowledge and training.

Communicate and coordinate with leadership to proactively identify mindset, skillset, and toolset challenges and the metrics associated with our payments and upsell products and services.
Conduct live training and presentations for individuals and in large groups.
Develop and deliver training programs to onboard and upskill the revenue team, focusing on product knowledge, customer retention, sales, and customer experience.
Create impactful content, including presentations, case studies, product demos, process documentation, and more to support customer facing teams.
Collaborate with Product, Marketing, Onboarding, Sales Operations, sales leadership and customer success teams to align efforts, improve customer sales and retention, and refine enablement initiatives.
Analyze payments products and services performance to proactively identify gaps, implement data-driven improvements, and ensure quality in customer interactions.
Stay informed on industry trends, competitors, and customer needs to shape effective revenue team enablement strategies.

2+ years of experience in revenue enablement (sales, CX)
2+ years training in group settings
Bachelors degree or equivalent work experience
Background in payments products and services
Experience in building certification programs
Experience working with cross-functional teams and driving adoption of new tools and processes
Proficient project management skills
Proficient in google/microsoft suite (slides, sheets, forms, docs, etc)

At , we empower small businesses across the country to unify, modernize, and personalize every customer interaction. As our Payments & Upsell Revenue Enablement Manager, you will be the driving force behind how our revenue teams learn, communicate, and deliver value across our fastest-growing product lines. In this role, you will diagnose skill and behavior gaps, design interactive training programs, and partner directly with cross-functional leadership to turn product knowledge into measurable revenue growth. If you are an inspiring communicator who loves solving complex problems and helping others succeed in a collaborative, fast-paced environment, you will thrive on our team.
This position will be hybrid in Lehi, UT office 3 days a week.
This role reports to: Director of Revenue Enablement
PMP certification
Sales experience
Proactive and adaptive mindset
Skills in Seismic or other LMS/content management platforms
Salesforce proficiency
Employment with is contingent upon the successful completion of a background check , conducted in accordance with applicable laws.
At , we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.