Technical Program Manager, Taylor

5 дн. назад

160k–200k USD / годСШАOnsite

Technical Program Manager to scale the flagship AI product Taylor, driving execution across engineering teams and managing customer launch plans.

builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.
We are:
Backed by a16z and Y Combinator, with $75M raised in Series A funding
Cash flow positive and profitable, with mid eight figure ARR achieved in under two years
Already serving more than 20% of the auto lending industry
Processing millions of real customer calls and transactions every day
Fully deployed in production with major financial institutions
Actively expanding into new financial services segments
Building together in person in San Francisco
We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.

We’re hiring a Technical Program Manager to help scale Taylor, our flagship product, as we launch with new customers.
You’ll drive execution across product engineering and FDE teams: improving reliability and scalability, managing customer launch plans, and ensuring we deliver on commitments. This is a hands-on role for someone who can operate comfortably in technical conversations and bring structure to fast-moving work.
Plans for key Taylor initiatives: scope, milestones, dependencies, risks, and status
Reliability, performance, and scalability work tied to customer launch timelines
Intake, triage, and ownership for customer requests and field fixes across FDE and product engineering
Feature planning, release readiness, and launch checklists
Alignment between customer commitments and engineering delivery
Repeatable customer onboarding and go-live playbooks

Experience running complex technical programs across multiple engineering teams
Technical depth in production systems, such as APIs, distributed systems, or data pipelines
Strong judgment around prioritization, risks, and tradeoffs
Ability to align teams with competing priorities without formal authority
Comfort moving quickly and making decisions with incomplete information

Reliability, performance, or scalability program experience
Enterprise implementation or customer launch experience
Experience with AI agent products or regulated industries
Clear, concise written communication
At , we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week , beginning at 8:00 AM , with four days spent collaborating in person at our San Francisco office.
We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage , a generous 401(k) , and catered lunches .
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