СШАProduct Operations
5 дн. назад
150k–200k USD / годСШАOnsite
Product Operations role to turn customer insights into better products, working across teams to improve user experience and bring new features to life.
О компании
- is on a mission to help teams win the talent war .
- In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose.
- Teams at Ramp, Notion, and leading AI labs use to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.
- We are on the path to $100M in ARR with 20%+ monthly growth , powering thousands of searches every day and making one of the fastest-growing AI SaaS companies in the world.
- has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B here. Additional investors in include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital.
Обязанности
- We’re hiring for a Product Operations role to help us turn customer insights into better products. You’ll work closely with Product, Engineering, Design, and our customer-facing teams to understand how customers use , uncover opportunities for improvement, and help bring new features to life. You’ll get deep into the product, investigate problems, and take ownership of the details that make a great customer experience.
- Turn customer feedback into action. Join customer conversations and synthesize feedback from Sales, Customer Success, and Support to identify recurring pain points and unmet needs.
- Investigate and drive resolution of product issues. Reproduce bugs, clarify customer impact, and work with Engineering and Product to prioritize fixes and close the loop.
- Help us ship great products. Test new features and AI-powered workflows, identify confusing experiences and edge cases, and support beta testing and launches.
- Use data to understand what’s working. Analyze product usage, adoption, and customer feedback to surface opportunities and evaluate whether changes deliver value.
- Own product improvements. Partner with Product, Engineering, and Design to translate well-defined problems into clear requirements, support delivery, and assess results.
- Make the team faster. Improve how we capture feedback, track issues, and communicate product updates, using lightweight tools and automation to reduce manual work.
Требования
- Experience solving problems in product operations, business operations, customer success, consulting, analytics, or another relevant role. Strong internships, entrepreneurial projects, and other evidence of ownership count.
- A clear interest in becoming a Product Manager, paired with enthusiasm for the hands-on work of learning a product and helping customers succeed.
- Strong analytical instincts: you ask good questions, investigate details, and use evidence to make recommendations.
- Clear, concise communication and the ability to turn an ambiguous issue into a problem someone can act on.
- Strong follow-through. You keep track of the details, bring the right people together, and see work through to resolution.
- Curiosity about AI and comfort learning technical concepts, working with engineers, and experimenting with new tools.
- A bias toward action, openness to feedback, and the judgment to adapt as priorities change.
- Experience with SQL, product analytics, AI tools, or building simple automations is a plus.
Условия
- Top-of-market compensation with meaningful equity, because everyone should share in our success.
- Daily meals provided: breakfast catering, lunch order via DoorDash corporate, and for those who like to work late, dinner if staying after 7pm
Другое
- Comprehensive healthcare with 100% employer-paid medical coverage for employees (PPO Platinum plan with $0 deductible). 90% employer contribution for dependents. Dental & Vision: 90% employer covered; 85% for dependents.
- $2,000 annual wellness stipend to support your physical, mental, and financial well-being.
- $300/month commuting stipend to help cover the cost of getting to and from the office.
- Comprehensive private medical insurance with £0 excess, full outpatient cover, comprehensive cancer care, mental health treatment, and 24/7 GP access.
- £1,500 annual wellness stipend to support your physical, mental, and financial well-being
- £3,500/year commuting stipend to help cover the cost of getting to and from the office.