IT Manager (EMEA Remote)
1 нед. назад
АлбанияRemoteC1
device configurationuser account managementaccess permissionsit support
Manage day-to-day IT operations including equipment preparation, user account management, and basic IT support to ensure efficient employee workflows.
Обязанности
- is hiring an IT Manager to support the company's day-to-day IT operations and ensure employees have the equipment, accounts, and technical resources they need to work efficiently.
- This is a hands-on operational role focused on equipment preparation, device configuration, user account management, access permissions, and basic IT support .
- You'll be responsible for managing practical IT needs across the organization, supporting employee onboarding and offboarding, and ensuring that internal systems and workplace tools are properly configured and accessible.
- Prepare, configure, and deploy laptops and other IT equipment for new employees.
- Manage employee accounts, user settings, and access permissions across company systems and platforms.
- Handle IT onboarding and offboarding, including account creation, access updates, and equipment collection.
- Install, configure, and maintain software, applications, and workplace tools.
- Provide first-level technical support and troubleshoot basic hardware, software, and connectivity issues.
- Manage and maintain an inventory of company IT equipment and assigned devices.
- Ensure employees have the appropriate access to internal tools, systems, and resources.
- Maintain basic IT documentation, equipment records, and operational procedures.
- Monitor equipment needs and coordinate device replacements or upgrades when necessary.
- Coordinate with external IT providers when more advanced technical assistance is required.
Требования
- Previous experience in IT administration, IT support, IT operations, or a similar role.
- Good understanding of computer hardware, operating systems, and device configuration.
- Experience managing user accounts, access permissions, and IT administration across different platforms.
- Familiarity with Windows and macOS environments.
- Knowledge of common workplace tools, SaaS applications, and account management systems.
- Basic troubleshooting skills across hardware, software, and network connectivity.
- Strong organizational skills and attention to detail.
- Ability to manage multiple IT requests and prioritize tasks independently.
- Proactive, service-oriented approach with strong problem-solving skills.
- Comfortable working remotely and collaborating with teams across different EMEA time zones.
Будет плюсом
- Experience with Google Workspace or Microsoft 365 administration.
- Familiarity with device management solutions (MDM), such as Microsoft Intune or Jamf.
- Experience with identity and access management (IAM) tools.
- Familiarity with IT asset management and inventory systems.
- Experience supporting a remote or internationally distributed workforce.
- Basic knowledge of IT security, device compliance, and access control best practices.
Условия
- 100% remote with the flexibility to work from anywhere in the EMEA region.
- Hands-on ownership of day-to-day IT operations and employee technical support.
- International environment working with a distributed team across different locations.
- Varied responsibilities across equipment management, IT administration, and user support.
- Immediate impact by ensuring employees have the tools and access they need to work effectively.
- Six-month contract with the opportunity to contribute to the company's operational setup.
- In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
Другое
- Location: Fully remote, EMEA timezone Start date: ASAP Duration: 6 months with opportunity to extend Languages: Fluent English required