Starlink Enterprise Account Specialist (Aviation)

1 нед. назад

США

contract managementcustomer relationship managementbilling

Responsible for managing Starlink enterprise customer accounts in the aviation sector, ensuring contract fulfillment and customer satisfaction.

Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and Pricing for compliance
Create and configure customer accounts, service lines, hardware assignments, and billing structures
Apply pricing, discounts, and terms per the customer’s contracts
Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation
Track order timelines and flag risks to revenue and activation goals
Maintain precise records in internal systems and trackers
Spot friction points and suggest scalable process and system improvements
Ensure accounts are activated and invoiced on forecasted schedules

Bachelor’s degree; OR 2+ years of professional experience in operations, customer support, or process coordination
Willingness to travel to customer sites, other locations, and events as needed
Must be available to work extended hours and/or weekends as needed
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Starlink, our revolutionary satellite constellation, is delivering low-latency broadband internet around the world. The Starlink Enterprise Account Management team serves as the point of contact for Starlink’s growing base of enterprise customers from contract signature, through successful activation, ensuring all contract terms are fulfilled. Our ideal candidate is a self-starter that has a passion for making customers deliriously happy and connecting enterprises with Starlink.