Billing Specialist (B2B)

Другое

• Company is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Company blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.
• This position is hybrid in our Lehi, UT office (3 days in office, 2 days work from home)
• SUMMARY
• The Billing Specialist is responsible for executing billing operations supporting our Australian business unit, ensuring accurate, timely invoicing and effective resolution of discrepancies. This role plays a critical part in revenue accuracy by maintaining high-quality billing records and supporting month-end close activities in a fast-paced, high-volume environment with the ability to collaborate effectively across departments.
• This U.S. based role requires occasional collaboration with Australian counterparts, including participation in occasional meetings outside standard U.S. business hours.
• ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Process, review and issue a high volume of invoices and credit adjustments ensuring accuracy, timeliness and proper documentation.
• Perform data entry, validation, and reconciliation, including cross-system checks to maintain complete and accurate billing records.
• Execute month-end close activities, including reconciliations across billing and financial systems.
• Collaborate cross-functionally (customers, sales, customer service, account managers, and accounting) to ensure accurate subscription billing and proper revenue recognition.
• Manage billing inquiries and escalations via email, phone, Salesforce, and Jira, delivering timely, professional, and solution-oriented resolutions.
• Participate in Australian time zone meetings and contribute to project coordination efforts to proactively improve billing operations and efficiency.
• Utilize financial systems and tools (NetSuite, Onsite, Zuora) to support billing operations and process improvements.
• IDEAL EXPERIENCE, EDUCATION & TRAINING:
• Minimum of 3 years of experience in billing, accounting, or related financial operations.
• Exceptional attention to detail and accuracy, with the ability to identify errors, perform reconciliations, validate data, and resolve billing discrepancies.
• Ability to work independently with urgency and efficiency in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to collaborate cross-functionally, explain complex billing scenarios, and resolve disputes.
• Proficiency in business tools, including Excel, Word, Outlook, CoPilot, and Adobe Acrobat.
• Experience collaborating in meetings and on projects in a team-oriented environment.
• Experience with financial systems, such as NetSuite, Zuora, or other subscription-based billing platforms.
• Solid understanding of basic billing and accounting principles.
• #LI-Hybrid