Solution Engineer
вчера
СШАHybrid
aideployment
Responsible for connecting hospitals and clinics to 's AI-powered prenatal care platform and scaling client onboarding.
О компании
- Each year, 140M children are born. Birth defects affect 1 in 33 births in developed countries, and in 50% of cases, they are not detected during prenatal examinations. Prenatal medicine is particularly complex, and the scans impose heavy responsibilities on healthcare professionals. They can also be a source of stress for future parents.
- Resulting from 5 years of collaboration between world-renowned experts from Necker Hospital and Ecole Polytechnique, uses artificial intelligence to improve prenatal screening and diagnosis. Based on patented algorithms and a proprietary expert database, aims to become the reference tool to help practitioners improve screening, reduce diagnostic errors, and optimize pregnant women’s medical path.
- 's mission is to improve women's and children's health by promoting access and quality of care through technological innovation, medical expertise, and collective intelligence.
- is a mission-driven company so interest in our mission is critical. Other requirements are:
- Deep familiarity with medical data standards (HL7, DICOM), and SQL (mandatory); Python is nice to have.
- Network and cloud knowledge: familiarity with networking, in particular VPN (a key skill we are looking for on the team), and with cloud infrastructure (AWS is a plus). Experience with SaaS software and EHR implementations is also a plus.
- Strong customer-facing skills, with a proven ability to demystify complex technical issues for non-technical clients and cross-functional teams.
- Experience in a start-up or scale-up is a huge plus.
- Location : East Coast, but Boston is a huge plus.
- Salary : $120,000 + 10% of bonus
- 's Benefits:
- ⚕️Health Insurance (Medical plan, vision, dental) - up to $30,000 per year + FSA & HSA
- 👵 401(k) - up 4% of your salary matched
- ⛑️ Life Insurance - covering 2 times your salary, up to $200k
- 🐣 An attractive Parental Policy for primary and secondary caregivers
- 🏝️ 20 PTO + 1 week offered between Christmas and New Year
- 🖥️ Offices in Boston (HQ) (incl. free breakfast, drinks & gym)
- ⏰ Flexible hours & remote policies
- 🚎 Commuter Benefits
- ✈️ One offsite per year in France & regular team building with US team
- 🚀 Ongoing training and continuous opportunities for professional growth and development, specifically unlimited access to coaching
- We move fast and aspire to be transparent over the process - our objective is that the process from the first chat to an offer is no longer than a month. We also aspire to give an answer to every application in a week - if you have not heard from us, please follow up at careers@.ai.
Обязанности
- As a Solution Engineer , you are the person who turns a signed contract into a live deployment: you connect hospitals and clinics to our platform, so that AI-powered prenatal care reaches the practitioners and the families who need it.
- Next year, we are adding more clients, and you will be at the heart of that growth. You will join a close-knit Solution Engineering team at exactly the right moment: your expertise will shape how we onboard clients at scale, and your technical voice will be heard.
- The role is hands-on and varied. One day you are designing a secure VPN tunnel into a hospital network; the next you are migrating millions of medical images to the cloud, setting up a custom SSO, or taking a client live. You will work directly with clients and technical teams, and you will see the real-world impact of your work quickly.
- Own the integration of new clients, from technical discovery (including pre-sales calls with the sales team) to go-live.
- Connect clients securely: architect VPN tunnels between client networks and our cloud, and design custom SSO solutions for enterprise clients.
- Migrate high-volume medical imaging data from legacy on-premises servers to the cloud, and manage critical cutovers for live clients, such as EHR transitions.
- Keep the platform running smoothly: L3 support and monitoring with Datadog, data repairs via SQL and APIs, and internal automation tools (EHR workflows, configuration scripts) that help us scale.
- This role is both deeply technical, working on complex and sensitive topics in the medical space, and highly client-facing. You will translate that technical complexity into a common language everyone can understand.