Customer Service Operations Representative (Ventura, CA)

вчера

24 USD / часСШАOnsite

g-suite

Provide best-in-class support for customers and drivers, facilitate deliveries and optimize logistics.

is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery fulfills a home run. This is an exciting role in a fast-paced environments. We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies.
Facilitate deliveries from booking to successful drop-off and everything in between
Provide best-in-class support for our customers and drivers via chat and phone
Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
Provide operational feedback and identify pain points for the team to optimize logistics

You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
There is no work/life—there is only life and want your time at to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
We are , and our mission is to build the network and software that move the world’s goods with speed, intelligence, and trust. provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our headquarters are in Ventura, CA. Learn more at .com .