Sales Enablement Instructor

О компании

• Company is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
• Backed by Insight Partners , a leading global software investor, Company has experienced sustained double-digit growth and continues to expand its global footprint. Today, Company supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
• Founded in 2000, Company was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Company, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
• We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
• At Company, we don't just raise the bar. We build it.
• The Sales Enablement Instructor is a core member of Company's GTM Onboarding team, responsible for delivering New Hire Training that gets reps ready to sell. Reporting to the Senior Manager, GTM Onboarding, the Trainer facilitates live BaseCamp sessions, coaches reps through the first six months of ramp, and helps build the content that powers the program. The ideal candidate combines strong facilitation presence with real sales credibility, sound coaching instincts, and a commitment to helping every seller succeed from day one.
• Key Responsibilities - Lead and facilitate live New Hire Training (BaseCamp, Day 0 to 15) for each cohort, covering core curriculum, product knowledge, sales process, systems, and role-play practice. - Deliver everboarding sessions for reps in the ramp tail (Day 16 to 180), including reinforcement sessions, targeted coaching, and plug-and-play sessions for tenured or struggling reps. - Provide 1:1 coaching and role-play feedback, helping reps connect classroom learning to real customer conversations. - Review assessments and certifications, track rep progress, and flag at-risk reps to their managers and the Senior Manager. - Answer new-hire questions, prepare upcoming sessions, and cover delivery for teammates as needed. - Partner with the Senior Manager and the Instructional Design team to build and refine content, including competency-based tracks and e-learning for the tiered New Hire Training model. - Contribute to assigned onboarding improvement projects, such as piloting new session formats or assessments. - Coordinate with SMEs and guest speakers to prepare sessions, and join prep calls and post-session debriefs. - Share field feedback on what is and is not working so the program improves cohort over cohort. - Partner with managers to reinforce training on the floor and support reps who need extra help ramping. - Support delivery for other regions and time zones when assigned. - Help run afternoon activity blocks, including role-play practice, e-learning check-ins, and