Booking.com

UX Writer II – Partnerships

1 нед. назад

НидерландыMiddleHybridC1

writingportfolioa/b testingaiproduct managementcollaborationdata analysisuser experience

UX Writer II - Partnerships at Booking.com, contributing to B2B Partnerships ecosystem and external AI integrations, working in a hybrid format from Amsterdam, Netherlands.

About the company

Booking.com is a global online travel platform that connects travellers with accommodations, flights, and other travel services.
Through our products, partners and people, we can empower everyone to experience the world.
Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one.
Our employees represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

About the product

You will set and drive craft direction for Booking.com's B2B Partnerships ecosystem, from partner-facing product experiences at scale to external AI integrations with players like OpenAI and Google.
Topics owned include fee management, reporting tools, and complex GenAI flows.
Products are used by millions of travellers and partners worldwide across different platforms, from web to app.

Responsibilities

Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics.
Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences.
Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations.
Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with craft standards and guidelines.
Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and others to develop and execute business strategy through writing.
Embedded across multiple product teams, collaborating closely with PMs, PMMs, and UX designers.
Report to the UX Writing Manager who supports growth and development.

Requirements

Minimum 3 years relevant experience in UX Writing including e-commerce or data-driven product teams.
Experience working on AI topics including prompting and quality assessment.
Fluent in English.
Portfolio demonstrating UX writing experience.
Passionate advocate for users, dedicated to writing craft and creating elegant user experiences.
Writes copy that is intuitive, futureproof and scalable.
Technically savvy, understands experimentation and deriving data and insights from quantitative and qualitative research.
Can-do attitude, works well independently and in a team.
Self-driven and takes ownership of ideas to solve challenging problems in an evolving environment.
Thrives on feedback, responds with creative thinking and iterations.
Enjoys working with people of diverse backgrounds, cultures and disciplines.
Strong communicator with an eye for detail.
Able to prioritise multiple projects and stakeholders.

Conditions

Annual paid time off and generous paid leave scheme including parental (22-weeks paid leave), grandparent, bereavement, and care leave.
Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country).
Beautiful sustainable HQ Campus in Amsterdam offering on-site meals, coffee, snacks, multi-faith and breastfeeding rooms.
Commuting allowance and bike reimbursement scheme.
Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers.
Free access to online learning platforms, development and mentorship programs.
Global Employee Assistance Program and free Headspace membership.