СШАManager, Ad Operations
1 нед. назад
СШАMiddle
Manager responsible for ad operations in a global technology advertising company.
Обязанности
- As Manager, Ad Operations, you’ll play a critical role within ’s North America Go-to-Market (GTM) organization, serving as the primary operational bridge between our regional Sales teams and Global Revenue Services (GRS) at our headquarters. Often referred to as “the Machine,” GRS is both the analytical core and the operational connective tissue of the company, linking systems, teams, and workflows to ensure flawless execution across our global exchange business.
- In this role, you’ll be the in-region triage and operational partner for Exchange, supporting Sales, Client Development, Agency Development, Programmatic Trading teams, DSP Partner Managers, and GRS teams across time zones. You’ll own media planning, real-time campaign and deal operations, and rapid issue resolution, while delivering proactive, data-driven insights that ensure seamless execution and exceptional performance across PMP and Brand IO activities.
- This is a highly collaborative, demand-facing operations role, built for someone who thrives in a dynamic environment, brings deep programmatic expertise, and balances consultative strength with operational rigor.
- Location : This position is based onsite in our New York City office.
Условия
- Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location.
- The base (fixed) salary for this role ranges from $130,500 to $161,000 USD (min to max of base salary pay range). This salary range is applicable for our offices located in California and New York * .
- *Our ranges may vary bas ed on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country.
- In addition to cash compensation, based on the position, an InMobian can receive equity in the form of ESOPs (Employee Stock Option Plan). We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stock to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company’s best interests. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution.
- Competitive salary and ESOP grant (where applicable)
- High-quality medical, dental, and vision insurance (including company-matched HSA)
- 401(k) company match
- Generous combination of vacation time, sick days, special occasion time, and company-wide holidays
- Substantial maternity and paternity leave benefits and compassionate work environment
- Flexible working hours to suit everyone
- Wellness stipend for a healthier you!
- Free lunch provided in our offices daily
- Pet-friendly work environment and robust pet insurance policy - because we love our animals!
- Employee Assistance Program (EAP)
- If this sounds like the kind of team, role, values, benefits, and challenges that excite you, we’d love to hear from you. Go for it!
Другое
- Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including Advertising and flagship consumer platform Glance — leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance Pte. Ltd., a non-consolidated subsidiary of Pte. Ltd.
- Advertising, part of global technology company , is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance Pte. Ltd., a non-consolidated subsidiary of Pte. Ltd. To learn more, visit advertising..com.
- Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance Pte. Ltd., a non-consolidated subsidiary of global technology leader , and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit.
- Serve as the primary North America point of contact for RFP triage, Brand IO setup, audience and deal requests, pacing checks, and creative QA
- Oversee the end-to-end campaign lifecycle, including IO validation, deal configuration, creative troubleshooting, pacing strategy, and KPI monitoring (CTR, VCR, Viewability, and beyond)
- Monitor PMP and Brand IO performance in real time, identifying anomalies, surfacing insights, and driving optimization recommendations for stronger outcomes
- Ensure configuration accuracy across SFDC, Beeswax, and other operational systems, maintaining compliance with platform policies and brand-safety standards
- Manage the regional triage queue in Salesforce, ensuring SLA adherence, same-day responsiveness, and high-quality operational support
- Act as the operational liaison between GTM teams (Sales, CSMs, Agency Development, DSP Partner Managers) and GRS at HQ (IST), ensuring smooth handoffs and continuous workflow across time zones
- Participate in daily GTM syncs and weekly HQ/CoE reviews to align on campaign performance, triage trends, operational challenges, and strategic priorities
- Gather and elevate market-specific feedback to HQ teams to help refine workflows, tooling, data quality, and operational processes
- Serve as a regional quality gatekeeper, ensuring data integrity, campaign hygiene, and consistency across audience mapping, deal inclusion, pacing setup, and inventory alignment
- Conduct periodic deal health audits to detect inefficiencies, ensure SLA compliance, and maintain operational excellence across teams
- Lead training and enablement sessions on SOPs, campaign setup, reporting, troubleshooting, and operational best practices
- Foster collaboration across L1-L3 operations teams, reinforcing cross-regional alignment and a culture of precision, discipline, and continuous improvement
- 8+ years of experience in programmatic operations, campaign management, deal operations, or ad operations, ideally within a global ad tech organization
- Strong expertise in PMPs, Private Auctions, Brand IOs, and campaign setup workflows across major DSPs (DV360, The Trade Desk, Xandr, Beeswax)
- Advanced proficiency in Excel, SQL, and BI tools (Looker, Tableau, Power BI), with the ability to analyze data, diagnose issues, and communicate insights clearly
- A solid understanding of creative QA, pacing logic, inclusion/exclusion workflows, and deal health optimization
- Proven ability to partner effectively with Sales, Client Development, CSMs, Product, and HQ Operations stakeholders
- Comfort working across global time zones to support operational continuity between North America teams and India HQ
- Experience mentoring or training new hires and enabling teams in operations, analytics, or technical troubleshooting
- Exceptional attention to detail, a structured approach to problem-solving, and a passion for operational excellence
- Strong communication skills and the ability to navigate fast-moving environments while balancing multiple workstreams
- Think big and act fast: We’re entrepreneurial, thrive in ambiguity, and love solving high-impact problems
- Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential
- Own their outcomes: We take responsibility, make bold decisions, and execute with confidence
- Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility
- Believe in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren’t afraid to take smart risks
- is a place where everyone can grow. Howsoever you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work.
- provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- At , culture isn’t a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences.
- We thrive on challenges and seize every opportunity for growth. Our core values — thinking big, being passionate, showing accountability, and taking ownership with freedom — guide us in every decision we make.
- We believe in nurturing and investing in your development through continuous learning and career progression with our Live Your Potential program.
- Visit to better understand our benefits, values, and more!