НидерландыSr. Product Manager - ClickStack
6 дн. назад
НидерландыSenior
opentelemetry
Hands-on product manager role owning observability product areas end to end, focusing on onboarding, alerting, and telemetry integration.
Обязанности
- Own major observability product areas from customer discovery through product definition, delivery, adoption, and iteration.
- Take ownership of areas such as alerting, anomaly detection, onboarding, provisioning, and telemetry integrations.
- Work directly with customers and prospects to understand observability use cases, migration requirements, operational workflows, and emerging needs.
- Improve the end-to-end onboarding experience, including getting telemetry into ClickStack, configuring the product, and migrating from existing observability platforms.
- Drive integrations across the observability ecosystem, including OpenTelemetry and common cloud, infrastructure, and logging sources.
- Act as user 0. Set up environments yourself, instrument applications, send telemetry, reproduce customer workflows, and use the product at a meaningful scale.
- Work closely with engineering and design, including prototyping workflows yourself when useful rather than relying exclusively on written requirements.
- Design end-to-end observability experiences with both engineers and AI agents as first-class users.
- Coordinate broadly across teams and products where ClickStack depends on or integrates with other parts of the ecosystem and external products.
- Work across product boundaries to shape cohesive experiences spanning ClickStack, Cloud, and complementary products and integrations.
- Stay close to customers after shipping and use adoption, product data, and direct feedback to determine what needs to improve next.
Требования
- Experience driving an observability product or platform in a similar-stage or later-stage company.
- A proven track record of shipping successful products in the observability SaaS space.
- Strong technical depth. You’re comfortable moving from a user workflow into telemetry pipelines, APIs, schemas, queries, databases, and infrastructure when necessary.
- A hands-on working style. You’re comfortable deploying software, instrumenting applications, debugging integrations, querying data, and ideally building prototypes or contributing code.
- Strong product judgment and the ability to turn ambiguous customer problems into concrete product decisions.
- Comfort working directly with technical users and enterprise customers, including during migrations and complex evaluations.
- Comfort operating in a dynamic environment where priorities, ownership boundaries, and the problems that need attention can change quickly.
- Strong written and verbal communication with engineering, design, customers, field teams, and leadership.
- Experience working with and enabling a large and diverse sales team, supporting enterprise customers and complex sales cycles.
- Experience engaging with open source communities, including managing community expectations and incorporating community-driven input and contributions.
- Familiarity with OpenTelemetry and the broader observability ecosystem.
Условия
- Flexible work environment - is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
Другое
- is looking for a Product Manager to join the ClickStack team and own major parts of the product end to end.
- This is a hands-on product role. You’ll work directly with customers, use and instrument the product yourself, develop a deep understanding of the underlying systems, and turn that understanding into a shipped product. Initial focus areas are likely to include ClickStack onboarding and cloud workflows, alerting, and the broader telemetry ingestion and integration ecosystem.
- As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
- Are you interested in finding out more about our culture? Learn more about our values here . Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at .