СШАSenior Professional Services Engineer - PubSec - US Only
1 нед. назад
136.1k–230k USD / годСШАSeniorRemote
Partner with public sector customers to deliver professional services solutions at .
О компании
- The Professional Services Engineer is part of 's Professional Services organization, helping customers adopt successfully through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer stakeholders to deliver successful outcomes and help organizations expand how they use .
Обязанности
- Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with , including completing projects on scope and on schedule.
- Plan and execute deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices.
- Oversee and perform migrations from multiple source systems to SaaS or self-managed , helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption.
- Provide technical guidance across the feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment.
- Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce delivery issues across engagements.
- Manage and deliver multiple customer projects at once, balancing customer outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals.
- Mentor and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to stronger, more repeatable delivery patterns.
- Work closely with 's product and engineering teams to remove blockers for customers and help improve features and delivery processes based on field insights, leading to faster issue resolution and more consistent delivery.
Требования
- Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef.
- Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
- Active Secrets or TS/SCI clearance is required for this role due to the nature of the customers you’ll support. Occasional travel to SCIF sites as needed.
- Desirable locations - DC Metro, GA, TX, AL, CO or UT
- Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements.
- Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer.
Условия
- The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
- United States Salary Range
- $136,080 — $230,040 USD
Другое
- is the intelligent orchestration platform for DevSecOps. enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust to ship better, more secure software faster.
- The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
- * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of .
- As a Professional Services Engineer at , you'll partner with public sector customers to help them successfully adopt and expand across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to 's product and engineering teams by communicating insights that can improve features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment.
- Some examples of our projects:
- Delivering installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures
- Leading migrations from existing systems to SaaS or self-managed , including planning, execution, and knowledge transfer
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
- Country Hiring Guidelines: hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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