СШАSales Engineer: Retail and Manufacturing
1 нед. назад
СШАRemote
automationaiml
Act as a strategic advisor to prospects and customers in Retail and Manufacturing, evangelizing automation and AI solutions and securing technical wins for 's platform.
О компании
- The people at believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
- To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about , and about our larger purpose.
- Could that be you?
Обязанности
- For the Sales Engineer for Retail and Manufacturing, you will act as a strategic advisor to prospects, customers, and the salesforce. You will uncover the value that Automation and AI can bring to existing business processes, and help design new, more efficient processes using platform capabilities.
- You will help secure the technical win and identify high-value uses of our technology across retail and manufacturing organizations by collaborating with and orchestrating the right resources throughout the customer lifecycle.
- Evangelize the value that Automation brings to businesses by combining a digital workforce with the exponential power of AI/ML capabilities.
- Be a thought leader on the best ways to advance the platform, develop marketplace offerings, and create industry-specific solution accelerators for Retail and Manufacturing.
- Understand key Retail and Manufacturing challenges, industry headwinds, and the opportunities they create for businesses.
- Partner with the sales team to define account strategy, expand our solution footprint with customers, and identify desired business outcomes.
- Build and deliver industry-specific demos and proof of value engagements for Retail and Manufacturing prospects and customers.
- Conduct process discovery sessions to understand how work gets done today, build a backlog of potential automation opportunities, and quantify the value that can be unlocked.
- Work closely with Product and Engineering, Marketing, and Customer Success teams to channel customer feedback and continually refine offerings.
- Share lessons learned and best practices with other members of the GTM team.
- Provide a feedback loop into our product teams to support continual innovation and improved customer satisfaction.
Требования
- Industry domain knowledge in Retail, Manufacturing, Consumer Goods, Store Operations, Merchandising, Procurement, Finance, Customer Service, Supply Chain Operations, or related verticals.
- Understanding of common Retail and Manufacturing business processes, such as order management, inventory management, demand planning, procure-to-pay, invoice processing, production planning, quality management, customer support, workforce operations, and back-office automation.
- An understanding of technical landscapes and the ability to architect complex solutions.
- Demonstrated experience simplifying and communicating complex concepts to both technical and business audiences.
- Knowledge and understanding of Lean Principles, Continuous Process Improvement methodologies, and operational excellence practices.
- Ability to empathize with co-workers and customers.
- Curiosity to learn and master your craft.
- Coachable and willing to adapt in a changing environment.
- Experience working with Fortune 100 enterprises and solving business problems with technology.
- A background in consulting, sales engineering, industry solutions, operations transformation, or running automation programs.
- Candidates must be authorized to work in the United States for this role.
- Role is 100% remote, any location, does require 20-25% travel.
- #LI-KS6
- Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
- Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
- We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .