Кипр
inDriveSenior Product Manager (Verification & Automation)
1 нед. назад
от 70.7k EUR / годКипрSeniorHybridB2
apiui/ux designworkflowdata analysisexperimentsstakeholder managementproduct management
Senior Product Manager responsible for onboarding automation and operational efficiency at inDrive, a ride-hailing and services company operating in 47 countries. The role focuses on scaling automated approvals, optimizing operations, and managing unit economics to improve growth speed, reduce costs, and ensure platform safety.
About the company
- inDrive is an international ride-hailing and services company that operates on a model where the passenger and driver agree on the price of the ride directly.
- Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Responsibilities
- Scale Onboarding Automation: Expand automated document and identity checks to instantly and safely approve high-volume applicants.
- Optimize Operations: Redesign workflows, queues, and review interfaces to boost operator speed and eliminate human error.
- Connect Ops & Product: Translate frontline operational bottlenecks into high-impact product features and strategic roadmaps.
- Manage Unit Economics: Take ownership of cost-per-verification, lowering expenses while maintaining conversion, speed, and safety standards.
- Drive Cross-Functional Delivery: Align roadmaps across Operations, Risk, Security, Engineering, and leadership to hit global goals.
- Ensure Compliance & Safety: Build processes that comply with local data privacy laws (e.g., GDPR) without adding user friction.
- Optimize via Data: Run tests and analyze operational performance to continuously improve speed, accuracy, and cost efficiency.
Requirements
- Product Experience: 4+ years of product management experience scaling high-volume platforms (Ride-hailing, On-Demand Marketplaces, FinTech, or Logistics) with a focus on internal tools and operational workflows.
- Operations & Cost Optimization: Proven record of managing human-in-the-loop workflows (task queues, moderation, review systems) and measurable success in lowering cost-per-task and review times.
- Operational UX Focus: Strong eye for functional UI/UX design—you know how to design workspaces that help operations staff work faster, accurately, and with minimal friction.
- Systems & Process Literacy: Ability to partner closely with engineering teams on API integrations, workflow rules, and data handling without needing to write code yourself.
- Data & Business Acumen: Highly analytical, with experience running structured experiments and making trade-offs between speed, cost, and risk prevention.
- Stakeholder Management: Experienced in leading cross-functional alignment across multiple operational, business, and technical teams.
- Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Russian is a plus.
Conditions
- Employment Type: Full Time
- Hybrid (Limassol, Cyprus).
- Develop your professional skills with access to mentoring, career consulting, and learning programs.
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
- Work alongside people who take initiative, speak openly, and challenge themselves to grow.
- Improve your language skills through co-financed courses and internal speaking clubs.
- Annual salary from 70 700 EUR gross.
- Final benefits may vary depending on the location.