ФилиппиныBusiness Systems Administrator
2 нед. назад
ФилиппиныHybrid
Technical systems professional responsible for managing workplace technology in a global AV networking company.
О компании
- Find Your Connection to Endless Possibilities Are you a technical systems professional looking for the next step in your career? If the opportunity to work in a global industry leader with a diverse culture excites you, this may be the role for you. With , you’ll find your connection to the world of sound and vision. We lead the world in AV networking media to pioneer the way people see and hear. Our products seamlessly manage hundreds of audio and video channels with one network, making us the industry standard. You’ll find us in the largest companies and institutions like the Sydney Opera House, NFL Media Headquarters, Microsoft, and even a 900-year old cathedral featured in Harry Potter. Our core values are the foundation of everything we do: Excellence, Courage, Integrity, Innovation, and Teamwork. If this resonates with you, this is the place for you. What you’ll experience with us No matter your role, you’ll feel part of our team and contribute to pioneering the future of AV so that everyone can be seen and heard. In addition to a competitive salary, annual bonus and equity incentive plan you’ll be part of our diverse, values-based culture. You’ll also enjoy a range of benefits such as flexible working (2 days per week in office), home office support, and volunteering leave. Who we're looking for Are you a savvy system administrator who enjoys making workplace technology run smoothly? We’re looking for a Sys Admin to join our Business Systems team and support th
Обязанности
- Own the day-to-day administration of DocuSign, Jira, Confluence and Mural for our global teams, making sure they run smoothly and help people get their work done.
- Grow your portfolio over time, bringing new collaboration and productivity platforms under your care and applying the same high standards for access, configuration and governance.
- Manage the full user lifecycle, from onboarding and offboarding to permissions, groups and licences, so everyone has the right access at the right time.
- Support and improve integrations with our wider systems, including DocuSign with Salesforce, and Jira and Confluence with Microsoft 365 and Zendesk.
- Evaluate, test and roll out Atlassian Marketplace apps and other add-ons, working with stakeholders on upgrades and licensing.
- Be the go-to person for platform support, troubleshooting and resolving issues quickly and working with vendors when needed.
- Keep our platforms secure and cost-effective through regular access reviews, licence audits and permission clean-ups.
- Partner with teams across the business to understand their needs, spot inefficiencies and deliver improvements that make a real difference.
- Work with the Business Systems Manager and our vendors on renewals, support cases and platform changes.
- Provide backup support across other Business Systems platforms, broadening your experience and helping the team during busy periods and absences.
Требования
- A degree in Information Systems, Computer Science, Business or a related field, or equivalent practical experience.
- 1-3 years' experience in a system or platform administration role, or something similar.
- Hands-on experience administering Jira and Confluence Cloud.
- Experience administering DocuSign and Mural, or similar e-signature and visual collaboration tools.
- A solid grasp of permission models, user access management and security best practice.
- Confidence configuring workflows, automation rules and templates.
- A good understanding of how systems connect, including integrations, APIs, SSO and data flows.
- A curious, analytical mindset and a knack for getting to the bottom of problems.
- Sharp attention to detail.
- Clear, friendly communication skills and the ability to explain technical concepts to non-technical colleagues.
- The ability to juggle multiple priorities and support requests in a fast-paced environment.
- Experience working in an Agile environment.
- Strong Microsoft Excel skills.