Senior Ops Engineer

3 нед. назад

БразилияSenior

Support and maintain infrastructure, resolve operational issues, and contribute to process improvements and automation.

Our client is a global leader in electronic signature technology and agreement solutions, helping organizations connect and automate how they prepare, sign, act on, and manage agreements. Their highly reliable production software environments are at the heart of their business, powering secure and efficient digital workflows for customers worldwide.

We are seeking an Operations Engineer passionate about system operations, troubleshooting, and automation. In this role, you’ll:
Support and maintain our infrastructure
Resolve operational issues
Contribute to process improvements and automation
This is a fantastic opportunity for someone with a solid technical foundation, a desire to learn, and a drive to make an impact in a dynamic and supportive team.
Key Responsibilities
System Monitoring & Support: Monitor system health and performance, respond to alerts, and resolve issues to ensure reliable operations.
Documentation: Develop and maintain technical documentation, including runbooks and standard operating procedures (SOPs)
Operational Tasks: Perform software updates, system patching, and manage user access
Automation: Identify opportunities for automation and contribute to scripting and tools development under guidance
Collaboration: Work with team members to ensure operational best practices are followed and continuously improved.

Technical Skills:
Basic Linux and/or Windows administration with troubleshooting abilities
Exposure to scripting or programming with Python and Bash
Experience with cloud platforms (Azure preferable, but also AWS is taken into consideration)
Awareness of monitoring and alerting tools (e.g., Prometheus, Grafana)
Basic networking knowledge (IP addresses, DNS, troubleshooting)
4+ years in IT, system administration, or related field
Foundational knowledge of operating systems, networking, or cloud technologies
Experience with monitoring, logging, or cloud platforms
Exposure to automation tools or practices
Familiarity with version control systems (Git) is a plus
Passion for technology and solving real-world problems

You’ll build a strong foundation in operations engineering while working alongside experienced professionals. We offer mentorship, hands-on experience, and opportunities for career growth. If you’re excited about learning new technologies, improving systems, and contributing to meaningful projects, we want to hear from you!
NB! Working hours: 06:00 am - 14:00 CET, Monday to Friday - availability during these hours is mandatory. This corresponds to 01:00-09:00 BRT (Brazil), 23:00-07:00 COT (Colombia), and similar overnight/early-morning hours across the Americas.
NB2! The role is planned as an initial 6-month engagement, with the opportunity to continue beyond this period depending on the project’s needs and progress.
Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits
*not applicable for freelancers

Our team tackles complex global challenges with innovative solutions that impact millions of people and businesses daily. We focus on building scalable, reliable, and secure systems. We value diverse skills and welcome individuals who are eager to learn, grow, and thrive in a collaborative environment.