Customer support/Integrations support (English)
1 нед. назад
УкраинаКипрПольшаB2
postmanapikibanagrafana
Provide customer and integrations support with a focus on client-server communication and API requests.
Будет плюсом
- Experience in customer support;
- Higher education in computer science;
- Basic knowledge of any programming language.
- Experience in Kibana or Grafana. Your position will include
- Managing and supporting the integrations of our software products into external projects, as well as technical support for partners after the integrations;
- Communication with partners and clients who use our APIs via corporate chats and other communication tools;
- Tech documentation maintenance;
- Admin panel management: creating new accounts, managing access for customers and colleagues, etc.
- Analysis of players’ gaming activity.
- Managing alerts.
Другое
- Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions.
- Our mission is to surprise not only the iGaming market but the entire entertainment industry with our interesting and unique products. Our game portfolio of 200+ titles, where each is a unique and exciting story, is presented all over the world, including Europe, Latin America, Asia, and the CIS. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games. Evoplay is the first to introduce a 3D/VR gambling game at ICE 2018, and created Dungeon: Immortal Evil — the first 3D RPG-inspired hack and slash video slot in 2020. We have received numerous nominations at prestigious iGaming awards ceremonies (EGR’s Awards, CasinoBeats, SBC Awards, etc.). The expertise we’re looking for
- Computer and tech proficiency;
- Excellent communication skills;
- B2 English, Ukrainian— both spoken and written.
- Understanding of client-server communication
- Experience working with POSTMAN, API requests.
- The Shift work (day shifts,night shifts 2/2, 8 am — 8 pm). What we offer
- We believe that people do their best work when they have the freedom to grow, the support they need, and time to recharge. That’s why we’ve built a benefits package that supports your well-being, development, and work-life balance.
- 20 paid working days of annual leave
- 12 paid sick days
- An additional day off on your birthday
- Access to a corporate psychologist to support your mental well-being
- Remote and hybrid work options
- Flexible working hours
- A strong culture of volunteering and social responsibility, with opportunities to join and organize charitable initiatives
- Internal mobility program to explore new roles and career paths
- We’re always looking for talented people who are passionate about products, technology, and the world of entertainment. If you’re ready to grow with us, send us your CV and portfolio — we’d love to meet you and explore what we can achieve together.
- Your CV will be carefully reviewed by our TA department, and if it meets the requirements of the position, we will contact you within 3 business days to discuss the possibility of scheduling an interview.