estaie Holdings Ltd

Engineering Manager (AI & Integrations)

1 нед. назад

ОАЭСаудовская АравияSeniorRemote

typescriptpythonsqlpostgresqlnode.jsnestjsreactnext.js

Engineering Manager role at estaie Holdings Ltd, a company building global infrastructure for extended stays, leading a Forward Deployed Engineering team focused on integrations and AI. Remote work with relocation support to Dubai or Riyadh after one year.

About the company

estaie is the first global infrastructure for extended stays of 15 to 365 days.
We connect hotels, holiday homes, channel managers, PMSs, payment providers and other travel systems through intelligent inventory, pricing, search and distribution infrastructure.
We operate globally, with hubs in Dubai and Riyadh.
Our AI layer powers dynamic pricing, agentic lead generation, smart inventory orchestration and autonomous operations, for operators, corporate bookers and digital nomads alike.

About the product

The role involves building and leading the Forward Deployed Engineering team that connects estaie to the hospitality ecosystem and manages production integrations.
The team owns what it ships and the quality bar it holds.
The Engineering Manager also contributes hands-on to integration and AI work, participates in code reviews, debugging, and leads by example.
Partners directly with the CTO on architecture and technical strategy, and collaborates with product, sales and partnerships on priorities and delivery.

Responsibilities

Lead the FDE team: hire, onboard and grow a remote team of Forward Deployed Engineers, setting expectations for ownership, quality and pace.
Run delivery across many partner integrations simultaneously: prioritise, unblock, and keep partner commitments realistic.
Coach engineers on integration design, debugging across systems, clean code and working directly with partners.
Run 1:1s, provide direct feedback and build a culture of accountability, async collaboration and written decisions.
Stay hands-on: write production code in TypeScript, Python and SQL, own some integrations end to end.
Review PRs and set engineering standards for testing, observability and documentation.
Join difficult partner debugging sessions and production incidents, leading post-mortems.
Design integration platform patterns: authentication (OAuth 2.0 token refresh), signed webhooks, retries with backoff, rate limiting, idempotency and error handling.
Own the canonical data model normalizing inventory, rates and availability from partners.
Ensure no overselling via concurrency control on inventory, handling out-of-order and late events, and reconciliation jobs.
Build shared tooling to speed integration onboarding: mock partner servers, contract tests, onboarding tools, dead-letter queues with replay.
Lead use of LLMs and agents across integration workflows, including mapping partner data, operational copilots and automation.
Set AI guardrails: structured output with schema validation, human review for low-confidence, eval sets as CI gates, least-privilege tool access.
Manage AI cost and latency with queues, rate limiters, caching and model routing.
Own uptime, security and performance of integration layer across regions and environments.
Act as senior technical contact for key partners, channel managers, PMSs and payment providers.
Feed field learnings back into product and platform priorities.

Requirements

8 to 12 years of software engineering experience, including 3+ years leading engineers in a high-growth startup, SaaS or platform company.
Strong hands-on skills in TypeScript (Node.js / NestJS, React / Next.js), SQL and PostgreSQL, and working Python experience.
Proven experience building and running third-party integrations in production: webhooks with signature checks, idempotency, retries, rate limits, and data sync or reconciliation.
Solid understanding of distributed systems: transactions and concurrency, queues and event-driven design, out-of-order events, fault tolerance.
Production experience with LLMs, including evaluation, constraint, and cost management.
Cloud deployment experience with Docker and CI/CD, ideally on GCP.
Experience leading a remote, distributed team with async, written culture.
Comfortable running technical calls with external engineering teams and converting them into plans.
Strong bias for action: debugging, documenting, automating and measuring, caring about products that work rather than just running systems.

Nice to have

Hospitality, travel, fintech, marketplace or other integration-heavy background.
Hands-on experience with channel managers, PMSs, OTAs, reservation systems or payment gateways.
Experience building or leading forward deployed, solutions or integrations engineering teams.
Knowledge of Kafka / Redpanda, OpenSearch / Elasticsearch, pgvector, Terraform.
Experience in GCC markets and Arabic language skills.

Conditions

Fully remote work with MENA time zone alignment required.
After one year, estaie relocates the right candidate to Dubai or Riyadh.
Full-time, exclusive position.
Role split roughly 50% people and delivery leadership, 50% hands-on engineering work.