СШАTraining & Adoption Manager, Air Defense
2 нед. назад
99k–130k USD / годСШАSeniorOnsite
trainingtechnical documentationcustomer engagement
Plan and execute technical training to drive adoption of Air Defense products, serving as subject matter expert and improving customer experience.
Обязанности
- As a Training and Adoption Manager, you will plan, resource, and execute world-class technical training instruction, enabled by a deep understanding of our products and each customer’s unique demands. You will serve as subject matter expert on ’s growing product offerings, including, but not limited to Air Defense teams. You will also help drive adoption of our products by understanding user workflows and surfacing pain points. Multi-functional work and proactive communication across internal teams will help you drive the end-to-end customer experience. If you are passionate about teaching ground-breaking technology, contributing to the national security mission, interacting alongside professionals that span a wide-range of disciplines, and providing best-in-class training support, is interested in speaking with you. We are a fast-growing company at the early stages of our growth and you will be expected to immediately develop and own material and projects that will have a significant impact on the trajectory of the programs you support. fosters a diverse, collaborative, culture with plenty of opportunities for ownership and professional growth.
- Create, shape, and manage training collateral for our product capabilities and technology to end users
- Work with engineers, program managers, and subject matter experts to convert product capabilities and tasks, techniques, and procedures into learning objectives with matching course content
- Design training curricula across a variety of platforms, including presentations, hands-on practicals, computer-based training, and simulations
- Ensure instruction and training collateral remain current and updated for new features and functionality
- Orchestrate the expeditionary delivery of training on products
- Lead classroom presentations and hands-on instruction onsite at customer locations, including in Hazard Zone locations, and test sites
- Educate end users from military, government agency, and commercial backgrounds on ’s hardware and software offerings
- Collaborate across nearly every team
- Work across a wide range of teams, including product development, engineering, design, and operations to capture product updates and support training of end users
- Serve as the voice of our customers
- Build a bridge between our end users and , capturing feedback, identifying pain points, and informing the development of new product features
Требования
- Training background with expertise in planning, developing, and delivering training.
- Understanding and proven application of ADDIE, adult learning theories, and instructional design for training program development in a technical field.
- Eligible to obtain and maintain a U.S. Secret security clearance.
- Ability to travel up to 50%, to include travel to Hazard Zones, for approximately 20-30 days at a time.
Будет плюсом
- Experience explaining technical terminology and solutions to a non-technical audience is a plus.
- Prior military or government agency exposure / experience preferred.
- Munitions storage and handling controls.
- Ownership mentality with strong initiative in managing your own work, and possibly that of others. You should have a natural bias to assume responsibility.
- Adaptive, creative communication style that fits a variety of audiences and works across a variety of mediums.
- Ability to work in cross-functional environments and influence of others with no hierarchical relationship.
- Enthusiastic about transforming US and allied military capabilities with advanced technology.
Условия
- US Salary Range
- $99,000 — $130,000 USD
- The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of 's total compensation package. Additionally, offers top-tier benefits for full-time employees, including:
- At , we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits .
Другое
- Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, is changing how military systems are designed, built and sold. ’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.