СШАDirector / Senior Director, Engineering, Core UX & Growth
1 нед. назад
СШАDirector
Lead engineering for core UX, growth, and billing systems at , shaping foundational customer experiences.
Требования
- Significant experience building customer-facing software products at scale, including leading multiple engineering teams, senior engineers, and ideally engineering managers
- A track record of building high-performing engineering organizations through strong hiring, coaching, clear expectations, and effective performance management
- Strong product judgment: you've repeatedly influenced what gets built, not only how, as a genuine Product, Design, and Engineering partner with shared accountability for outcomes
- Strong business judgment: you can reason about customer segments, growth, pricing, and commercial constraints
- T-shaped technical leadership across frontend, backend, APIs, data, architecture, reliability, and security, with enough depth to improve important technical decisions
- Experience leading ambiguous, cross-functional problems and moving comfortably between multi-year strategy and operational detail
- Genuine curiosity about AI, with examples of turning new capabilities into practical product or engineering improvements
Будет плюсом
- Product-led growth, self-service SaaS, onboarding, activation, or experimentation experience, especially with small businesses or a mix of SMB and enterprise customers
- Billing, subscriptions, payments, pricing, or entitlement systems experience
- B2B products with organizations, teams, roles, and permissions, or shared platform teams spanning multiple product verticals
- This role is open at the Director or Senior Director level based on experience.
Условия
- Compensation - Competitive salary and meaningful equity in a fast-growing company
- Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
- Paid Time Off - Unlimited and flexible vacation policy
- Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave
- Mandatory Self-Care Days - A day set aside each month to allow employees to recharge
- Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance
- Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications
Другое
- helps people design, improve, and protect the properties they love. With proprietary AI built on over a decade of real property data, answers age-old questions like “What will it look like?” and “What will it cost?” Homeowners, contractors, and insurance professionals rely on to get fully measured, accurate, and interactive 3D models of any property — all from a smartphone scan in minutes.
- At , we’re driven by curiosity, purpose, and a shared commitment to serving our customers, communities, and each other. We believe the best ideas come from diverse perspectives and are proud to cultivate an inclusive, high-performance culture that inspires growth, accountability, and excellence. Backed by leading investors like Google Ventures and Menlo Ventures, and trusted by industry leaders including Travelers, State Farm, and Nationwide — we’re redefining how people understand and interact with their spaces.
- serves some of the largest contractors and insurance carriers in the country, and a fast-growing base of small businesses discovering us for the first time. As we evolve from point solutions into an end-to-end platform, we need a product that feels coherent, intuitive, and easy to do business with from the very first interaction. We're looking for a Director or Senior Director of Engineering to lead Core UX, Growth, and Billing Systems: the foundational experiences that define what it feels like to be a customer. You'll make sure we ship a seamless platform, not our org chart, and you'll help unlock the small-business market through product-led growth, so a contractor can discover , get set up, see value, choose the right plan, and grow with us without needing a high-touch sales motion.
- You'll own the engineering strategy for 's shared customer experience, including signup, authentication, organization and team management, roles and permissions, sharing, account management, and core navigation, turning them into a polished, reliable, and accessible product system. You'll build 's self-service growth engine with Product, Design, Data, Marketing, and GTM, removing friction across acquisition, activation, conversion, expansion, and retention, with a disciplined experimentation and measurement loop that compounds over time. You'll lead the Billing Systems that power plans, entitlements, subscriptions, payments, and pricing, partnering with Finance, GTM, Support, and Legal so our commercial systems enable new products and business models. As a true Product, Design, and Engineering partner, you'll bring opinions about what we should build, challenge assumptions, and share accountability for outcomes. You'll build and develop a high-performing organization and use AI to change both what we build and how we build it.
- Set a high bar for usability, accessibility, performance, reliability, instrumentation, and maintainability while helping teams move quickly
- Hire, coach, and give direct feedback; address gaps quickly and keep team structure and seniority matched to the problems we need to solve
- Explore where AI can transform onboarding, personalization, self-service, and support, and redesign engineering workflows from discovery through operations
- Connect engineering investments to activation, retention, conversion, revenue, support burden, and operational cost
- has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local office at least three times a week to build rapport and foster organic connection. At this time, is not considering fully remote roles.
- The US base salary range for this full-time position is $261,000 - $370,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
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