СШАRobotics Field Service Technician [CA]
2 нед. назад
СШАMiddleOnsite
roboticsmechanical troubleshootingelectrical troubleshootingcontrolssoftware troubleshooting
Support and maintain autonomous robotic unloading systems on-site by troubleshooting and repairing mechanical, electrical, controls, and software components.
Обязанности
- Independently troubleshoot and diagnose complex mechanical, electrical, controls, software, and robotic system issues.
- Perform root-cause analysis and determine appropriate corrective actions and escalation paths.
- Diagnose and repair issues involving sensors, motors, robotic arms, electrical and pneumatic systems, PLCs, HMIs, and servo drives.
- Analyze system logs, diagnostic data, schematics, and technical documentation.
- Perform preventative and corrective maintenance, calibrations, component replacement, and operational readiness checks.
- Support system upgrades, modifications, software/firmware updates, testing, and validation.
- Monitor system performance and identify opportunities to improve reliability and uptime.
- Document technical issues, repairs, root causes, and corrective actions through field reports and Jira tickets.
- Serve as 's on-site technical representative and maintain professional communication with customer operations and technical teams.
- Coordinate with 's remote engineering teams to resolve complex technical issues.
- Maintain on-site spare parts and technical resources.
- Follow all and customer-site safety requirements, including lockout/tagout (LOTO) and required PPE.
Требования
- Associate's degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics, Automation Technology, or a related technical field, or equivalent relevant technical experience.
- 3+ years of experience in robotics, automation, industrial equipment, field service, or a related technical environment.
- Strong experience troubleshooting complex electro-mechanical systems.
- Ability to independently diagnose technical problems and perform root-cause analysis.
- Ability to read electrical schematics, mechanical drawings, and technical documentation.
- Strong analytical, problem-solving, communication, and customer-service skills.
- Ability to work independently at a customer site with limited direct supervision.
- Valid driver's license and authorization to work in the United States.
- This position works on-site at a customer warehouse and is not eligible for remote work.
- Ability to work in an active warehouse environment that may not be climate controlled.
- Ability to stand and walk for extended periods and work in and around industrial robotic equipment.
- Ability to lift up to 50 pounds, with or without reasonable accommodation.
- Ability to comply with all customer-site security, safety, PPE, and operational requirements.
- Ability to provide occasional after-hours, weekend, or on-call support based on customer and operational needs.
Будет плюсом
- Bachelor's degree in a related technical field.
- Experience with warehouse automation or autonomous robotic systems.
- Experience with industrial robot arms such as KUKA, FANUC, or similar.
- Experience with PLCs, HMIs, servo drives, sensors, motor controls, and 480VAC systems.
- Familiarity with Linux, ROS, command-line interfaces, Jira, and robotic system logs.
Другое
- At Robotics , we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX , our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics , working together to push the boundaries of automation.
- We’re looking for talented and ambitious individuals to join us on this journey—helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you!
- Employment Type: Temporary-to-Hire, Full-Time, Exempt Department: Engineering Operations Location: Buena Park, CA | On-site at Customer Warehouse Start Date: ASAP Salary Range: $70,000–$85,000 annually
- Robotics is seeking a highly skilled, hands-on Robotics Field Service Technician to support our autonomous robotic unloading systems deployed at a customer warehouse in Buena Park, CA .
- This role will serve as 's primary on-site technical resource, responsible for diagnosing complex robotic system issues, performing root-cause analysis, troubleshooting integrated mechanical, electrical, controls, and software systems, and implementing solutions to maintain system reliability and minimize downtime.
- The ideal candidate is an experienced robotics or automation technician who can work independently in a live customer environment, exercise strong technical judgment, and communicate effectively with both customer personnel and 's engineering teams.
- This position will begin as a temporary-to-hire position directly employed by Robotics , with the potential for conversion to regular ongoing employment based on performance and business needs.