Head of Product Ops
2 нед. назад
БразилияHeadOnsite
Lead operations, partnerships, and product execution for the Brazil entity of a fintech company.
О компании
- The company builds the rails that fintechs, neobanks and payment companies plug into to move money across currencies, 24/7, in under an hour. Its mission: "make money move as freely as data."
- ~105 people across North America, LATAM, Europe, the Middle East and Asia
- Clients integrate once via API for collections, FX and pay-outs, with stablecoins moving value between local rails behind the scenes. The team passed $40B in volume with about 65 people, and works by three values: Velocity, Trust & Ownership, and Respect.
Обязанности
- You will run the engine room of the Brazil entity: every Pix, every settlement, every BaaS integration, on a platform that settles 98% of flows in under an hour.
- This is one of four statutory officer seats that together form the founding leadership team of the Brazil entity, alongside the General Manager, the Chief Risk & Compliance Officer and the Head of Technology & Cybersecurity. You will hold a named BCB portfolio, Diretor Responsável por Operações e Parcerias, with personal accountability to the Banco Central do Brasil for asset segregation, provider oversight and operations.
- The seat combines product, operations and partnerships. That matters at a company whose competitive edge is operational speed: you will shape how the product works in Brazil, not only keep it running.
- Asset segregation & safeguarding. Enforce segregation of client and proprietary funds under BCB Res. 520 (Arts. 28–31), and oversee daily automated on-chain and off-chain reconciliation and named payment account flows.
- BaaS & banking partners. Own operational relationships and SLA monitoring with local BaaS and banking partners, and with institutional OTC liquidity providers.
- Operational execution. Run daily settlement and Pix/fiat flows, client onboarding (CDD/KYC) and Travel Rule (IVMS 101) data transmission.
- Customer protection & Ouvidoria. Oversee customer service, disclosures and complaint escalation under BCB Res. 155/2021.
- Product in Brazil. Partner with global Product and Engineering to adapt the platform to local rails, regulation and client needs, and shape the Brazil roadmap.
- Team building. Hire and lead the local operations and partnerships team as the entity scales.
Требования
- Must-haves
- Brazilian resident with an unblemished reputation (reputação ilibada), eligible for BCB officer approval (UNICAD)
- 7+ years in payment operations, BaaS management, or crypto/FX operations in Brazil
- Hands-on ownership of Pix/SPI operations, settlement and balance reconciliation, including handling failures end to end
- Experience managing banking or BaaS partners and their API integrations under SLA
- Working knowledge of BCB Res. 520 asset segregation rules
- Fluent Portuguese and English; you'll work daily with a global team
- Nice-to-haves
- Experience at a payment institution, VASP, bank or cross-border FX player
- Exposure to stablecoin or on-chain settlement
- Product ownership: roadmap, API or flow design, not only execution
- Prior statutory officer or regulator-facing role
Другое
- The company is building its Brazil entity, a Central Bank-regulated entity, and is hiring the statutory officer who will run its operations, partnerships and product execution from day one.
- Location: Brazil (São Paulo)
- Reports to: General Manager, Brazil Entity, with a dotted line to global Product & Operations
- 2024, by Prabhakar Reddy, co-founder of FalconX
- ~$117M raised, including a $94M Series A (Mar 2026) led by Accel, Atomico, Lightspeed Faction, M13, Northzone and Pantera
- 45B+ annualized, up from ~4B a year earlier
- ~98% of transactions settle in under 60 minutes
- 100+ institutions: remittance players, PSPs, neobanks, payroll and treasury platforms
- 13+ live, including BRL, MXN, USD, EUR, USDC and USDT
- Brazil is the world's largest stablecoin market and has just become one of the most clearly regulated, and the company's Brazil entity is being built for that regime from scratch.
- No. 1 market. Brazil ranked first in the Chainalysis 2026 Global Crypto Adoption Index, with a $252.5B crypto economy.
- Payments, not trading. Roughly 90% of Brazil's crypto flows are stablecoin-related: supplier payments, remittances and treasury. That is the company's core business.
- The rules are written. BCB Resolutions 519, 520 and 521 took effect on 2 Feb 2026, creating a license for virtual-asset providers and treating stablecoin cross-border flows as FX.
- A founding moment. Most players are retrofitting to comply. The company is designing its Brazil entity properly from day one, with a live global platform and BRL already a working corridor.
- A founding statutory seat in a regulated entity, backed by a live global platform and top-tier investors
- Real ownership: small team, high autonomy, little bureaucracy
- Competitive package
- A fast-paced environment that values velocity and ownership