Новая ЗеландияField Specialist (Northland)
2 нед. назад
Новая ЗеландияRemote
hardware maintenancetechnical troubleshooting
Responsible for supporting maintenance and performance of on-farm hardware infrastructure in New Zealand.
О компании
- At , we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with . It's changing lives and transforming an industry. People join to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
- We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund , Bessemer Venture Partners , BOND, DCVC , Blackbird , Promus Ventures , Rocket Lab’s Peter Beck and Icehouse ventures .
- To find out more, visit our LinkedIn & Instagram .
- is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to . We’d love to chat to see if you’ll be an epic fit!
- If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at , along with your CV, and we’ll be in touch!
- Please also feel free to check out the careers page for more information on working at and don't forget to follow us on LinkedIn & Instagram .
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund.
- This isn't easy, and we love that it's hard. Working at will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Обязанности
- We are seeking a motivated and high-performing Field Specialist to join our team in New Zealand, supporting the maintenance and performance of ’s on-farm hardware infrastructure. In this role, you will be responsible for ensuring our systems are operating efficiently, resolving technical issues quickly, and helping to refine and improve the reliability of our hardware across our customer network. Note this role is Northland/Auckland based with regular NZ travel. This is a hands-on position that requires strong technical ability, problem-solving skills, and a proactive approach to field operations. You may find yourself maintaining and upgrading infrastructure one day and deploying new equipment on-farm the next. You’ll be the go-to person for ensuring everything runs smoothly, delivering exceptional service and support to our customers. As a Field Specialist, you’ll work closely with our hardware, product, and customer success teams, ensuring effective collaboration and a strong feedback loop between the field and our Auckland HQ. This role offers the opportunity to make a real impact in transforming New Zealand’s dairy and livestock industry through world-class agri-tech innovation.
Требования
- Agriculture Experience (Preferred) : While not mandatory, experience in the agriculture sector would be highly beneficial.
Другое
- Infrastructure Maintenance: Oversee the upkeep and repair of ’s infrastructure to ensure seamless operations.
- Hardware Diagnosis : Diagnose any issues with our hardware and feed this information back to the relevant team.
- Versatility: Ability to transition smoothly between tasks, from repairing and upgrading infrastructure to delivering towers and collars as needed.
- Deployment Support: Provide critical on-site support during farm deployments if needed, troubleshooting issues, and ensuring successful installations.
- On-call: Be part of the global on-call roster to support tower-related incidents and proactively find solutions in a timely manner.
- Collaboration: Work closely across all of the teams to ensure alignment and successful customer outcomes.
- Problem-Solving: Address and resolve technical challenges promptly and effectively, ensuring minimal disruption to farm operations.
- Adaptability: Be prepared to manage a variety of tasks, often simultaneously, to meet the dynamic needs of the role.
- Data Analysis : Ability to collect, interpret, and analyse data from our hardware, optimise processes, and inform decision-making. You'll ensure that actionable insights are extracted to improve operational efficiency and resolve issues proactively. Development and management of a maintenance system for our NZ market.
- Travel: travel within the North Island region + some NZ wide travel will be required.
- Practical, hands-on experience with tools, electrical work, construction, networking, or equipment fitting is a must!
- Go-Getter Attitude: A proactive approach, with a willingness to tackle challenges head-on and figure things out on the go.
- Handiness: Practical skills and resourcefulness, with the ability to handle a wide range of tasks even without specific technical training.
- Time management skills: Ability to manage your own time so that tasks are completed on schedule.
- Team-Oriented Approach: Strong collaboration skills, with the ability to work effectively with colleagues across different locations.
- Commitment to Excellence: A dedication to providing the highest quality service, ensuring that ’s infrastructure is always operating at its best.
- Willingness to travel: Spontaneous & planned travel will be included in this role. You might be 3 or 4 days on the road per week. You may also be 3 nights away from home per week.