Employee Relations Lead
2 нед. назад
ВеликобританияLeadOnsite
Lead complex employee relations cases and manage legal risks within a logistics startup scaling rapidly.
Обязанности
- Own complex ER cases end to end , including grievances, disciplinary and conduct matters, ensuring fair investigations, clear outcomes and strong case records.
- Advise and coach site managers so they can confidently handle lower-level employee relations issues themselves.
- Manage legal risk , including early conciliation, tribunal preparation and external employment counsel where required.
- Build and improve ER processes , using case data and recurring themes to strengthen policies, escalation routes, training and early-warning indicators.
- Create a scalable ER framework that can be applied consistently across existing and new sites and stays aligned with employment law changes.
- Be highly visible on site , building trust with operatives and managers and helping sites prepare proactively for peak periods and increased case volumes.
- Strong end-to-end ER case management experience across grievances, disciplinary and conduct matters
- Good working knowledge of UK employment law, including early conciliation and tribunal preparation
- Experience in high-volume, multi-site operational environments
- Strong, calm communication skills, particularly in sensitive or conflict situations
- Experience improving ER processes and using case data to identify and communicate risk
- Comfortable travelling to sortation centres around 1–2 days per week
Другое
- is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), is scaling faster than 99% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
- ’s Mission is to free commerce from friction . Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people , making the online shopping experience seamless and accessible to everyone.
- THE TEAM • ~160 people , around half in engineering, product and data • 45+ advanced degrees across computer science, mathematics and operations research • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle • An intellectually vibrant culture of first‑principles thinking , tight feedback loops and relentless experimentation
- Experience supporting flexible, agency, contractor or platform-based workforces
- CIPD Level 5+ or equivalent employment law expertise
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day : You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
- All In, All the Time : You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
- People-Powered Greatness : You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
- Grow the Whole Pie : You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.
- is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.