АвстралияAnalyst - Distribution Governance
2 нед. назад
АвстралияOnsite
risk managementprocess improvementcompliance monitoring
Distribution Governance Analyst role focused on adviser monitoring, risk identification, and process improvement in a FinTech company.
О компании
- isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses.
- Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact.
- But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful.
- If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at .
- You'll be joining a business that is continually evolving, investing in innovation and focused on creating exceptional experiences for advisers and clients.
- You'll work alongside talented and collaborative people who genuinely care about what they do and support each other's success.
- Our values aren't just posters on a wall. They're embedded in how we work every day: being collaborative, agile, genuine, optimistic, curious and courageous.
- Most importantly, you'll have the opportunity to make a real impact.
- Because when governance is done well, everybody benefits!
- At , we believe a fulfilling career is built on growth, balance, and belonging . Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we.
- We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here.
- Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier.
- We offer benefits designed for your wellbeing and personal development, including;
- Family-friendly support : Paid parental leave and a fully funded school holiday program
- Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services
- A vibrant culture: social events, trivia nights, and corporate sports
- Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at ), Culture Group and Carers Group
- Community Impact: Paid volunteering and our Impact Group
- We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work.
- If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much.
- Need adjustments during the recruitment process? Contact us at talent@.
Обязанности
- We're looking for a Distribution Governance Analyst to join our Customer Operations department and play a critical role in protecting adviser and client outcomes through robust governance, monitoring and continuous improvement.
- You'll support our adviser monitoring program, review fee arrangements, identify risks, investigate exceptions and work with teams across the business to strengthen controls and processes.
- This isn't a traditional compliance role where you're sitting on the sidelines.
- You'll be in the detail, connecting dots across data, systems and stakeholder groups, helping us identify issues before they become problems and turning insights into meaningful action.
- Help shape the controls that protect advisers, clients and one of Australia’s leading wealth platforms.
- Most people see the end result.
- The adviser receives the right fee. The client receives the right service. The platform operates as expected.
- What they don't see is everything happening behind the scenes to make sure that's true.
- That's where you come in.
- Review adviser fee arrangements and conduct risk-based testing to ensure fees, consents and ongoing service arrangements are accurate and compliant.
- Analyse and reconcile data across multiple systems to uncover anomalies, trends and potential control gaps.
- Investigate issues, identify root causes and partner with stakeholders to deliver sustainable remediation outcomes.
- Prepare meaningful reporting and insights for governance forums and senior stakeholders.
- Support policy, process and control improvements that strengthen adviser fee governance.
- Contribute to testing and change initiatives to ensure controls remain effective as systems and processes evolve.
- Build strong relationships across Distribution, Product, Investment Operations, Technology, Risk & Compliance and many other areas of the business.
Другое
- You enjoy finding the answer that others might miss.
- You naturally ask:
- "Does this look right?"
- "Why did this happen?"
- "How can we stop it happening again?"
- You love balancing detail with commercial thinking and get genuine satisfaction from improving processes, reducing risk and creating better outcomes for customers.
- Experience in governance, risk, compliance, audit or assurance within financial services, wealth management, platforms or advice businesses.
- Exposure to adviser monitoring, fee governance, consent reviews or remediation activities.
- Strong analytical capability and an ability to work comfortably with large datasets and reconciliations.
- Knowledge of Australian financial services regulatory obligations relating to adviser fees, client records, remediation, complaints or incident management.
- Excellent written and verbal communication skills, with the ability to present complex findings in a simple and meaningful way.
- A curious mindset and a desire to continually improve the way things are done.