ВеликобританияLead Delivery Manager
1 нед. назад
ВеликобританияLead
Responsible for managing delivery teams to meet customer needs and commercial agreements, balancing internal and external expectations and risks.
О компании
- In this role you will be working with a multi-disciplinary agile delivery team. Internally this will be made up of everyone needed to deliver a complex digital solution: from Business Analysts and Architects to Creatives and Developers. Critically to this role you will be working closely with our customers stakeholders at every stage of the delivery.
- If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At , we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
- is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
- At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
- At , we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Обязанности
- At , you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
- As a Lead Delivery Manager at you will need to be able to walk the line between the customer needs, the Delivery team’s needs and ’s needs. That means you will be accountable for ensuring that the work being delivered by the team on the ground is in line with our commercial agreements and agreed commercial outcomes. In order to do this you will need to manage expectations and risk both internally and externally and be prepared to have difficult conversations and hold others to account where necessary.
- Facilitate cross-team coordination and manage interdependencies.
- Drive delivery cadence and maintain momentum across teams.
- Act as the central point of coordination for Product Owners and Tech Leads.
- Proactively manage risks, issues, dependencies, and cross-stream impacts.
- Create and maintain programme-level artefacts (integrated plans, RAIDD logs, resourcing forecasts, progress reporting).
- Align outputs to strategic goals set by the Programme governance and clients.
- Facilitate workshops for cross-stream planning and critical path mapping.
- Consolidate stream-level reporting into a coherent executive summary.
- Enforce standardised processes across teams (quality gates, documentation, reporting).
- Support communications between client stakeholders and delivery teams.
Требования
- Proven experience managing multiple teams to meet customer needs
- Proven experience in managing large projects, preferably with relevant project management certification.
- Proven experience in the management of project budgets
- Ability to organize the teams and the work to hit and exceed required timescales
- Experience in leading and inspiring teams to reach a shared vision
- Ability to communicate at all levels; in particular, senior clients, project stakeholders, and teams
- Champion agile methodologies, design and support changes of team structures, and help embed ways of working e.g data driven decision making
- Ability to establish appropriate project management processes and artifacts
- Ability to connect work done by the team to customer value
- Ability to nurture constructive criticism to drive focus and continuous improvement
- An eye for detail with the ability to step back and consider the bigger picture
- Advanced English level
Условия
- Hybrid working
- Career advancement, with international mobility and professional development programs
- Learning and development, with access to cutting-edge tools, training and industry experts
Как откликнуться
- Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.
- ⚠️ Beware of recruitment fraud: Only engage with official email addresses ending in @.com.
Другое
- Why ? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
- The work we do and innovation we drive
- Our Values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
- We design experiences that work for all kinds of people - and that starts with our own teams. At , we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable for all.