Risk CRM Analyst

2 нед. назад

ПольшаJuniorB2

excel

Analyze CRM and promotional activities from a risk perspective in the iGaming industry.

Monitor CRM and promotional activities from a risk perspective;
Review campaign mechanics and identify potential issues before launch;
Analyze user behavior and data to detect unusual patterns and anomalies;
Investigate risk-related cases and prepare clear findings and recommendations;
Work with BI reports and internal data to support day-to-day risk analysis;
Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;
Support ongoing reviews of current risk procedures and suggest areas for improvement.
We need your professional experience:
1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;
Good knowledge of Excel and experience working with reports or operational data;
Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;
Intermediate English or higher; Ukrainian for daily communication.
TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving to success;
BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.