ИзраильDevOps Engineer- Avon
2 нед. назад
Израиль
awscloudinfrastructuredevopspackaging
Responsible for managing infrastructure end to end for a SaaS and enterprise deployable conversational AI platform.
О компании
- Avon AI is the management and control platform for enterprise conversational AI. Enterprises are deploying AI agents faster than they can govern them — Avon AI gives them one place to manage those agents and the knowledge behind them: continuous quality monitoring of real conversations, proactive testing and simulation before changes ship, knowledge-base management, and real-time guardrails that can sit inline in the conversation path to block, redact, or correct what an agent says.
- We are agent-agnostic: Avon AI works with agents our customers built themselves and with third-party agents they only integrate with — across any framework or vendor. Customers run us as SaaS on AWS, or deploy the full platform inside their own private cloud when regulation demands it. We're a small, fast-moving team with offices in Tel Aviv, working with enterprise customers in finance, healthcare, insurance, travel, and more.
- Our values are at the heart of everything we do. We believe great solutions are built through a great community.
- Advance Inclusion - We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
- Be Accountable Together - We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
- Continuously Learn - We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
- Debate and Commit - We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
- Dream Big and Act - We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
Обязанности
- We're looking for a DevOps / Platform Engineer to own our infrastructure end to end- both sides of it.
- Side one is our multi-tenant SaaS on AWS: you build it, you run it, you keep it fast, secure, and up. Side two is the part that makes this role unusual — our enterprise customers deploy Avon AI inside their cloud (and sometimes fully air-gapped, on-prem environments). You'll own that too: packaging the platform, running the installation with the customer's infrastructure and security teams, and being the person on the call when their environment doesn't look like anyone's reference architecture.
- This is a customer-facing engineering role. You'll be in rooms with enterprise IT, security, and platform teams- walking them through our architecture, answering security review questions, and unblocking deployments. If you want a pure behind-the-scenes infra job, this isn't it. If you like owning infrastructure and being the trusted technical voice in front of a customer, read on.
- You'll be our first dedicated DevOps hire, which means you inherit real systems in production and a lot of room to shape how they evolve.
- EKS, networking, data stores, CI/CD, cost, and uptime. Build and evolve it with Infrastructure as Code.
- Maintain and improve our Helm charts and container distribution so Avon AI installs cleanly in a customer's Kubernetes cluster.
- Plan and execute installations in customers' private clouds and on-prem/air-gapped environments, working hands-on with their infrastructure teams from kickoff through go-live.
- Support security reviews and architecture discussions, and translate enterprise IT constraints back into our roadmap.
- IAM, network segmentation, secrets management, WAF, and the controls enterprise customers audit us on.
- Metrics, logs, tracing, and alerting for our SaaS, and self-contained monitoring for customers who won't ship telemetry outside their network.
- CI/CD pipelines, ephemeral PR sandboxes, release automation, and local development so engineers ship quickly and safely.
- For our SaaS tenants and for deployed customer installations, including on-call ownership of what you build
Требования
- 4+ years as a DevOps Engineer, Platform Engineer.
- Strong hands-on AWS- EKS, EC2, VPC, IAM, S3, Lambda, CloudFormation/CDK, WAF.
- Deep Kubernetes knowledge- cluster architecture, networking, and real production debugging. Helm authoring is a must, not a nice-to-have: our charts are the product our customers install.
- Infrastructure as Code- Terraform, CloudFormation, or equivalent, with a real automation mindset.
- CI/CD ownership- GitHub Actions (preferred), Jenkins, or similar, including release and artifact pipelines.
- Docker and container packaging- multi-service images, registries, and distribution to environments you don't control.
- Strong scripting and automation- Python and Bash.
- Monitoring and observability- Prometheus, Grafana, OpenTelemetry, DataDog, Coralogix, CloudWatch, or similar.
- Excellent English, written and spoken, and genuine customer-facing skills — you can lead a technical call with an enterprise customer's infra and security team, explain an architecture clearly, and stay calm when a deployment is blocked.
- Proven track record running highly available, production-grade, service-oriented systems.
Другое
- Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs, and we are now 500+ strong in New York, Los Angeles, and Tel Aviv.
- We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.
- Join a team of builders who are working every day to enable better outcomes for our partners and their customers.
- We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.
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