Assistant Manager, Sortation Management

1 нед. назад

ТайваньMiddleOnsite

labor planningshift schedulingperformance coachingsafety management

Assistant Manager responsible for overseeing sortation management to ensure efficient processing and loading of inbound volume for timely dispatch in 's Taiwan operations.

Обязанности

The Assistant Manager, Sortation Management is directly responsible for the safe, accurate, and efficient processing (sorting/staging) of inbound volume at the Sub-HUB sort center. This role's primary focus is on ensuring volume is correctly prepared and loaded for timely dispatch to the last mile delivery stations (CAMPs).
Volume Flow Execution: Assists in managing the inbound linehaul receiving process and ensures rapid, accurate sorting onto outbound vehicles destined for specific CAMPs.
Labor Planning & Supervision: Develops and executes the daily, volume-dependent labor plan for sort associates. Manages shift schedules, time-off requests, and performance coaching.
Safety & Quality: Maintains a safe working environment on the dock and sort floor. Oversees quality checks to minimize sortation errors that impact the downstream customer experience.
Linehaul Oversight: Ensures all outbound vehicles are correctly loaded and dispatched according to the predetermined On-Time Departure schedule (CPTs)
Inventory Control: Manages and tracks internal package movement and exceptions within the Sub-HUB

Требования

Operational Experience: 5+ years of leadership or supervisory experience in warehouse, hub, or sortation center logistics.
People & Labor Management: Direct experience creating volume-based shift plans, managing associate scheduling, and providing performance coaching.
Linehaul & Dispatch Operations: Hands-on experience with inbound receiving, dock operations, package staging, and meeting strict Critical Pull Times (CPTs) / On-Time Departure schedules.
Safety & Quality Standards: Proven track record of enforcing workplace safety protocols on a dock/sort floor and running quality checks to minimize sorting errors.
Inventory Control: Proficiency in using package tracking systems, managing internal inventory flow, and resolving operational exceptions.
Education: High School Diploma or equivalent.

Будет плюсом

Education: Bachelor’s or Master's degree in Supply Chain Management, Logistics, Business Administration, or an operations-related field.
Logistics Network Knowledge: Direct background in middle-mile sort centers, hub-and-spoke models, or last-mile delivery station (CAMP) operations.
Process Improvement: Hands-on experience or certifications in Lean, Six Sigma, or continuous process improvement methodologies.
Data & Systems Proficiency: Strong proficiency with Warehouse Management Systems (WMS), labor planning software, and data analytics tools for volume forecasting.

Как откликнуться

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Другое

is reimagining the shopping experience with the goal of wowing each customer from the instant they open the app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead ’s expansion in Taiwan. This is an exceptional opportunity to become a part of ’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without ?”
This job posting may be closed prior to the stated end date for application if all openings are filled.
has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功。