ИзраильServiceNow Application Engineer - Workflows Team
2 нед. назад
ИзраильSeniorOnsite
servicenow
Ownership and development of a certified commercial ServiceNow application for enterprise customers, including architecture, roadmap, and customer escalations.
О компании
- Our Mission: To stop the exploitation of vulnerabilities, everywhere.
- What makes us different: Zafran de-risks 90% of critical vulnerabilities overnight across your hybrid environment and utilizes Agentic Capabilities and your existing security tools to rapidly mitigate and remediate the 10% most likely to be exploited.
- Who's behind us: Zafran is backed by Menlo Ventures, Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. We're one of the fastest-growing companies in the industry, scaling to meet demand from the world's most advanced, security-obsessed organizations.
- We're serious about our mission- so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way!
Обязанности
- Architecture, development, and maintenance of Zafran's scoped ServiceNow application
- Integration between Zafran's platform and ServiceNow — data ingestion, correlation of findings to configuration items, remediation workflows, and bidirectional sync
- Alignment with the Vulnerability Response / Unified Security Exposure Management data model, and the migration path as customers move onto USEM
- The full ServiceNow Store certification cycle: building to certification requirements, passing security and performance review, maintaining design documentation, and shepherding each submission through the review process
- Release currency — ServiceNow ships two major releases a year and requires supported apps to stay within the n-3 window. You own that calendar.
- Versioning and upgrade paths: shipping new versions without breaking existing customers, including migration logic where the data model changes
- Automated testing (ATF and beyond), source control, and release engineering for the application
- Technical escalations from customers' ServiceNow administrators, and the technical side of pre-sales conversations when a prospect's ServiceNow team has hard questions
- Transition and knowledge transfer from our current external development partner
Будет плюсом
- Hands-on experience with ServiceNow Vulnerability Response, Unified Security Exposure Management, or Security Operations — particularly third-party integrations built on the VR integration framework
- Prior work at an ISV or technology vendor with a listing on the ServiceNow Store
- Service Graph Connectors
- MID Server architecture, especially for customers with on-premises or network-restricted deployments
- Certified Application Developer (CAD)
- CIS–Vulnerability Response
- Security background more broadly — vulnerability management, exposure management, or SOC workflows
- Experience with domain-separated instances as a deployment target (MSPs and large enterprises may install our app; it needs to behave correctly there)
- Experience running a partner relationship with ServiceNow's Build Partner / Technology Partner Program
Другое
- Zafran's ServiceNow application is on the ServiceNow Store and is how a large part of our enterprise customer base experiences our product day to day. It has been built and maintained by an external partner; we are bringing it in-house.
- You would be the first ServiceNow engineer at Zafran and the owner of that application end to end — architecture, roadmap, code, certification, releases, and customer escalations. This is a product engineering role, not a platform administration or consulting role. You are not implementing ServiceNow for internal users; you are shipping a certified commercial application that installs into instances you do not control, at organizations whose configurations and data volumes you cannot predict.
- The work is substantially independent, with real ownership over technical direction, and sits close to both our product team and our customers' security operations teams
- 5+ years building on ServiceNow, with substantial scoped application development
- 5+ years of hands-on experience in backend development with languages such as Golang, Python, Java, JavaScript, or C/C++
- The ability to quickly learn and adapt to new technologies as needed
- Strong problem-solving, sense of ownership and communication skills, with the ability to work well in a team environment
- 5+ years of experience, in at least 2 positions
- Mentality of a team player, with a capability to see the big picture, and use it to focus on critical detail
- Capability and will to take responsibility and have a deep influence
- Experience shipping at least one application to the ServiceNow Store and taking it through certification — ideally including at least one recertification for a new release family
- Strong server-side JavaScript / Glide scripting; Scripted REST APIs, IntegrationHub, Flow Designer
- Solid CMDB knowledge, including CI identification and reconciliation, and familiarity with CSDM
- Experience with source control and automated testing for ServiceNow applications, not just update-set-driven development
- Comfortable owning a shipped product surface: versioning, backward compatibility, release notes, upgrade paths, and direct customer support
- Defensive engineering instincts for code that runs in environments you cannot inspect — unknown customizations, unexpected data volumes, partial failures, rate limits, and retries
- Clear written communication with customers' technical teams