КипрКомпания не указана
Senior Jira Administrator
2 нед. назад
КипрSeniorOnsite
jira cloudjira automationrest apiwebhooksn8nzapiermakejavascript
We are looking for a Senior Jira Cloud Administrator with strong automation and integration skills to own our Atlassian Cloud ecosystem and connect it with the rest of our business tools.
Responsibilities
- Administer Jira Cloud: projects (company-managed and team-managed), workflows, issue types, screens, custom fields, schemes, permissions and notifications
- Manage users, groups and access in Atlassian Administration
- Evaluate, configure and support Atlassian Marketplace apps
- Build and maintain Jira Automation rules using triggers, conditions, branching, smart values and webhooks, while keeping execution limits in mind
- Design, implement and support business process automation in Jira Cloud
- Integrate Jira with external systems (CRM, Help Desk, internal services) via Jira Cloud REST API, webhooks and automation platform n8n
- Build and maintain automation workflows: fetching and transforming data, calling APIs and handling errors and retries
- Write and improve scripts in JavaScript/TypeScript or Python for automations and integrations
- Troubleshoot integration issues by analyzing logs, API responses, HTTP status codes, payloads, authentication, permissions and rate limits
- Support, refactor and optimize existing integrations and automations
- Configure and support Jira Service Management Cloud (JSM)
- Document configurations, integrations and automation logic
Requirements
- 2+ years of hands-on Jira Cloud administration experience
- Solid understanding of Jira Cloud architecture: workflows, schemes, permissions, project roles, custom fields, screens, and the difference between company-managed and team-managed projects
- Practical experience with Jira Automation for Cloud (smart values, branching, webhooks, automation limits)
- Hands-on experience with REST APIs (including Jira Cloud REST API), webhooks, JSON and HTTP requests
- Hands-on experience with at least one low-code automation platform: n8n, Zapier or Make (Integromat)
- Ability to read and write scripts in JavaScript/TypeScript or Python
- Proven experience integrating multiple systems with each other
- Good understanding of API authentication methods: API tokens, Basic Auth, OAuth 2.0
- Ability to work independently with API documentation and build integrations based on it
- Strong troubleshooting skills: logs, HTTP status codes, payloads, API errors and rate limiting
Nice to have
- Experience with more than one of n8n, Zapier and Make, or with other iPaaS tools (Workato, Power Automate)
- Confluence Cloud administration
- Advanced Jira Service Management Cloud (request types, SLAs, queues, customer portal, Assets)
- ScriptRunner for Jira Cloud and/or Atlassian Forge app development
- Git / GitLab
- SQL
- Experience with CRM systems and Jira integrations with CRM, Help Desk or internal services