СШАSenior Solutions Architect, Partner Business (Channel & Managed Services)
2 нед. назад
СШАSeniorHybrid
apitechnical architecturepartner managementsolution design
Lead partner enablement and technical solutions delivery across channel and managed service provider networks.
О компании
- When a lawsuit or investigation happens, teams must comb through vast amounts of electronic evidence (emails, documents, chats, files) to find what matters. That work is not a side task but the case itself, and where most of the time and money in litigation goes. is the litigation and investigation management platform changing that, using AI to turn mountains of messy data into the handful of facts that win or lose a case, compressing weeks of work into hours.
- We're the kind of place that's ranked #1 on G2 in our category and named a Great Place to Work™ by our own team. So if you want a front row seat to an industry in transformation, career-defining work you'll be proud to tell people about, and real upside at a company in control of its own destiny, we'd love to get to know you.
- #LI-BL1
- #LI-Hybrid
- About
- At , you'll shape how AI re-wires the legal industry, at a category-leading business built on a mission to illuminate the truth.
- We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection .
- When preparing to engage with as a candidate, you may use AI tools for research, polishing application materials, and interview prep. However, any assessments (unless explicitly stated), remote interviews or live interviews must be completed independently without AI support. By submitting your application, you agree to adhere to these rules. Here's the link to our full policy , and please reach out with any questions!
- We use Gem as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Gem with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Gem complies with NYC Local Law 144. We began using Gem in April 2026.
Обязанности
- You'll build, grow, and scale partner practices across our channel and managed service provider (MSP) network, serving as the technical and product expert across the full partner lifecycle. Instead of focusing solely on individual deals, you will enable entire partner organizations, coaching their technical practitioners and delivery teams to independently deliver solutions on 's platform.
- This is a full-time, exempt position based in our Oakland, CA, New York City, or Washington, D.C. office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.
- Serve as the technical expert across the partner lifecycle, evaluating prospective partners' delivery capabilities and translating complex workflow requirements into platform-native solutions.
- Build onboarding programs, technical playbooks, certification paths, and demonstration enablement materials that accelerate partner ramp-up and independence.
- Deliver polished demonstrations and technical deep dives (including generative AI capabilities and API integration architectures) to technical and executive stakeholders.
- Partner with Business Development and direct sales teams on strategic joint opportunities, RFP responses, and co-sell pursuits.
- Act as an escalation point and technical mentor for partner-side solutions architects, consulting on how fits into broader legal technology stacks.
- Gather field insights from partner engagements to collaborate with product and engineering teams on platform features and API surface expansion.
Требования
- You have 3+ years of experience in a sales engineering, solutions architecture, or technical consulting role, with roughly 8+ years of total technology experience and deep hands-on expertise with legal technology platforms.
- You bring a proven track record of working with managed service providers or legal industry delivery teams, with the ability to coach and enable other technical practitioners.
- You have strong technical acumen and a solid command of litigation technology processes, data processing, analytics, and platform integrations.
- You are an excellent communicator and presenter who can influence both delivery engineers and partner executives.
- You are organized and process-oriented, comfortable managing long partnership cycles, concurrent enablement workstreams, and up to 25% travel.
- You are authorized to work in the United States. Please note that at this time, is not sponsoring U.S. employment visas for this role.
- Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. We often revisit candidates who may have applied for a different role if something comes up that's a better fit.
Условия
- The annual base salary for this position is $172,000, with a total On-Target Earnings (OTE) of $246,000. Eligibility for the commission portion is performance-based and subject to the achievement of specific performance metrics, which are governed by 's policies and incentive plans. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The role's compensation is subject to change in the future.
- 17 paid vacation days, 11 federal holidays, and paid sick leave
- Four "Everlawlidays" (additional paid company-wide days off) per year
- Annual allocation for learning & development and relevant professional membership dues
- Hybrid work with regular work-from-home days and flexibility for life's logistics
- Monthly home internet reimbursement, plus a stipend for your desk setup
- Catered lunch each workday, plus snacks and company-wide events in our offices
Другое
- The Solutions Architect team brings together product, technical, and ediscovery expertise to show customers how can address their most important challenges. Through discovery, tailored demonstrations, technical deep dives, evaluations, and solution design, the team translates complex legal workflows into a clear vision of what better work can look like. This work gives customers confidence in while bringing field insights back into the company's product and strategy.
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Accounts for health and dependent care expenses
- Membership to Modern Health to support mental health and wellness
- Paid parental leave
- Company-sponsored life and disability insurance
- Competitive equity grants, so you share in 's long-term growth
- 401(k) plan with company matching of up to 4% of eligible annual compensation