СШАIT Site Lead
2 нед. назад
СШАLeadOnsite
endpoint managementmanufacturing technologytech operations
Lead the buildout and day-to-day tech operations of a new precision manufacturing facility, managing endpoints and supporting manufacturing technology.
Обязанности
- is building a new precision manufacturing facility as part of the Red River Army Depot in Texarkana, Texas. We're looking for an Site Lead to own the buildout, day-to-day tech operations and serve as the face of tech for the entire site. This is a hands-on role with real ownership: you'll manage endpoints, support manufacturing technicians and engineering staff, maintain local infrastructure, serve as the point person for day-2 vendors, and help visiting employees from other sites resolve issues while they're on-site.
- When fully operational you’ll support manufacturing technicians in the use of ’s proprietary AI platform Opus. You’ll act as a bridge between the customer and product providing valuable feedback directly from the factory floor to help further refine and develop the platform.
- As a remote extension of the central tech team, you'll also contribute to overall Helpdesk operations by supporting other employees through Jira Service Management and co-managing the company's suite of SaaS tools.
- You'll report to the Manager of Tech Deployment and work closely with a central team covering IT, infrastructure, cybersecurity, network, and helpdesk across all sites.
Требования
- High degree of independence and accountability - this role works without a local IT manager to lean on, and needs to be self-reliant, self-driven, and proactive rather than reactive
- High degree of ownership - drives issues to resolution without waiting to be asked
- Familiarity with networking fundamentals: LAN/WAN, VLANs, firewall administration, Wi-Fi
- Endpoint management experience with Intune, Mosyle, or FleetDM
- Familiarity with Okta for identity and access management
- Comfortable operating as a remote extension of a distributed team
- Manufacturing or industrial environment experience strongly preferred
- Experience working with military departments or federal agencies
- CMMC, ITAR, and CUI handling experience a plus
- To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen or national, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
Условия
- Medical, dental, vision, and life insurance plans for employees 401k
- Relocation support may be provided for certain situations, based on business need.
- Flexible vacation policy
- Equity
Другое
- is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies build rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower cost.
- Following our $1.37B Series D at a $7.87B valuation, is rapidly expanding our manufacturing footprint, launching new capabilities across welding, casting, forging, electronics, additive manufacturing, and more, while scaling our Factory-as-a-Service platform to transform how critical products are built.
- Backed by leading investors including JPMorgan Chase, Valor Equity Partners, Andreessen Horowitz, Founders Fund, 137 Ventures, Lux Capital, T. Rowe Price, and Morgan Stanley, we’re building the future of American manufacturing—and looking for exceptional people to help make it happen.
- If you’re ready to take on the most challenging and rewarding work of your career while helping create American manufacturing jobs for generations to come, you’re exactly who we’re looking for.
- Own all on-site IT support for facility employees and production staff
- Manage device lifecycle using 's asset management and MDM tools
- Manage your ticket queue in Jira Service Management and drive issues to resolution
- Maintain local network and infrastructure health; escalate to central infrastructure teams as needed
- Serve as the on-call escalation point for on-site IT support needs.
- Interface with Army IT personnel and other Army facility staff to maintain facilities related to IT operations.
- Work with the Manager of IT Deployment to support the IT buildout of the RRAD facility in partnership with the Factory Development and central IT teams
- Coordinate with facilities and construction on-site during construction to confirm electrical and low-voltage vendors are building infrastructure correctly, and provide regular status updates
- Manage the logistics; receive, stage, and deploy infrastructure, endpoint hardware, and peripherals
- Enforce 's security tooling and policies on-site: EDR, MDM, and IAM
- Support CMMC Level 2 compliance requirements for CUI handling at the facility
- Coordinate with central IT and InfoSec on incidents, vulnerability remediation, and compliance reviews
- Manage local vendor relationships, hardware maintenance contracts, and ISP coordination
- Maintain, organize, and keep an accurate asset inventory for all on-site IT equipment and consumables
- Manage shipping and receiving of IT and infrastructure materials (switches, WAPs, and similar equipment)
- Excellent communication and customer service skills
- Ability to be self motivated and take initiative without direct instructions
- Ability to maintain a high level of professionalism while working on a customer site.
- uses AI-assisted tools in our recruiting and hiring processes to help our team work more efficiently. This may include tools that help organize and analyze recruiting data, as well as an AI-powered notetaker that can record and transcribe interviews and help coordinate feedback. These tools support our team and are not used to make hiring decisions. All candidate evaluations and hiring decisions are performed by humans. If an interview will be recorded, you will be notified in advance and may opt out at any time with no impact on your candidacy. Candidate data processed through these tools is subject to the same protections described in our Privacy Policy .
- will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable laws. We do not ask about criminal history on our application, and we do not consider criminal history before making a conditional offer of employment.
- does not unlawfully discriminate on the basis of race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental status, physical disability or any other legally protected status. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.