МексикаProduct Manager Senior [KYB]
2 нед. назад
МексикаSenior
ocrdata extraction
Senior Product Manager to own KYB (Know Your Business) process for a business bank in Mexico, balancing compliance and user experience.
Требования
- 5+ years of experience in product management, with a significant part in fintech, banking, or adjacent domains (onboarding, KYC/KYB, anti-fraud, compliance, risk)
- Experience building operations-heavy products, where the product is not only an interface but also processes, people, and SLAs
- Strong data and funnel skills: you pull the numbers yourself, find bottlenecks, and quantify the impact of changes
- Experience designing internal tools — back-office systems, admin panels, and workspaces for operational teams
- Ability to work with regulatory and compliance requirements, translating legal language into product decisions without breaking either side
- Experience launching products from scratch (0 to 1) in a fast-growth environment
- B2 or higher English level for effective communication with an international team
Будет плюсом
- Hands-on experience with KYB or KYC processes: corporate documents, UBOs, ownership structures, sanctions and AML screening
- Spanish language, or experience working in Latin America or Mexico
- Experience deploying OCR, ML, or LLMs in operational workflows
Условия
- Relocation support to Mexico with assistance for the employee and their family
- Flexible work from our office
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave
Другое
- We are looking for a Senior Product Manager to own KYB (Know Your Business) — the stage where we examine a company end to end and decide whether to open an account or decline it.
- We launched a bank for businesses in Mexico a few months ago, and KYB is both its front door and its shield. A process that is too slow or confusing sends good companies to competitors before their account is opened; a process that is too shallow lets fraud and money laundering in.
- In this role, you will work at the intersection of compliance, engineering, and operations, owning the system that solves both problems at once: from the list of documents we request from a company, through OCR and automated data extraction, to the interface where a KYB analyst sees the full picture in minutes and makes a decision. The targets are concrete:
- three days from full document submission to account opening
- one day to first response on a case
- a growing share of cases resolved by automated pre-checks, so analyst time goes into judgment rather than data gathering.
- Working hand in hand with the Compliance team on which documents and data we request from businesses, how checks are run, and the rules for approving or declining companies
- Balancing regulatory requirements (CNBV, LFPIORPI, AML/CFT) against funnel conversion: removing unnecessary requirements, simplifying wording, and reducing back-and-forth with clients
- Turning regulation into clear product rules: acceptable-activity matrices, risk scoring, and EDD criteria
- Designing the full case journey: how a complete document package reaches us, how OCR and data extraction work, and how a case is assembled and delivered to an analyst
- Building the KYB analyst workspace — an interface where all company information is laid out so that analysis and decision-making take minutes rather than hours
- Automating everything that can be automated: data cross-checks, integrations with registries and external sources, automated pre-checks, and analyst hints, including with LLMs
- Defining and owning the metrics of the system: conversion to an open account, time to first response, cost per company, reviewing time, and false positives
- Designing the operating model for the analyst team: how many analysts we need, how cases are distributed, what the workday looks like, and which checklists, decision-quality standards, and QA processes support it
- Setting SLAs for every stage and building processes that hold those SLAs as volumes grow severalfold
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances