Senior Business Systems Analyst

3 нед. назад

135k–169k USD / годСШАSeniorHybrid

aibusiness process analysissystems automation

Senior Business Systems Analyst drives efficiency through business process analysis, system automation, and integration owning end-to-end delivery.

О компании

is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Learning Center.

Обязанности

Discovery and scoping: Translate ambiguous asks from business stakeholders into well-defined requirements that Business Systems Engineers can build against. Many stakeholders don't know what they want or the cross-functional impact of what they're asking for — you surface both before engineering begins.
Cross-functional visibility: Identify dependencies, downstream impacts, and integration considerations that requesting teams miss.
Proactive opportunity identification: Develop deep domain knowledge to identify automation and AI opportunities before they become inbound requests, shifting the team from reactive intake to strategic partnership.
Stakeholder relationship ownership: Serve as the primary point of contact for your domain, reducing ad hoc consultations that currently land on the team lead and senior ICs.
Systems and governance: Review system configuration, data integrity, and vendor fit within your domain and make recommendations to stakeholders and BSEs; maintain clear documentation (process diagrams, system flows, user guides); ensure compliance with security and privacy standards (e.g., GDPR , SOX ).

Требования

Prior experience as a Business Systems Analyst or in a similar role, ideally within a high-tech or SaaS environment
Experience owning a business domain end-to-end; comfortable operating like an internal product manager
Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and manage relationships with senior leadership
Comfortable using AI/agentic tools for data aggregation and context-gathering, while knowing where human judgment is still required
Experience in managing projects, particularly those involving multiple stakeholders and complex integrations
Familiarity with security, privacy, and compliance standards (e.g., SOX, GDPR, SOC, ISO)
4+ years as a business system administrator (e.g., NetSuite, Salesforce, Workday, Zendesk) or a business systems analyst leading complex, cross-functional projects or a similar role
4+ years managing multiple projects simultaneously and formulating business design documents
You are comfortable with deciphering technical documentation (e.g., API documentation) and translating business to technical requirements
By domain: People, Recruiting, Legal domain: exposure to HRIS /ATS/contract lifecycle systems (e.g., Workday, Greenhouse) and the cross-functional dependencies between them
Finance, GTM, Procurement, Technical Solutions domain: exposure to financial systems, deal desk, or procurement/vendor management tooling (e.g., NetSuite, Salesforce, Zendesk, Zip) and downstream data integrity implications
values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Условия

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Intradepartmental mentor and buddy program for in-house networking
An inclusive company culture, ability to join our Community Guilds ( employee resource groups)
Access to Inclusion Talks, our Internal panel discussions
Free, global mental health benefits for employees and dependents age 6+
Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with . To conform to US export control regulations, candidates should be eligible for any required authorizations from the US government. This job is available in various departments within our company; to conform to US export control regulations, some of these roles may require candidates to be eligible for any required authorizations from the US government.
#LI-Hybrid
offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at is:
$135,000 — $169,000 USD

Другое

Business Systems drives efficiency across through business process analysis, systems automation and integrations, AI agent and MCP development, and vendor/software review. The team is increasingly embedded in cross-functional initiatives across People, Finance, GTM , Legal, Recruiting, and Technical Solutions — translating ambiguous business problems into scoped, buildable solutions and owning delivery end-to-end.
This is not a generalist BSA role. Each Senior BSA will own a cluster of business functions end-to-end, acting as an internal product manager for their domain rather than processing inbound requests reactively. There are two openings, each covering a different domain:
People, Recruiting, Legal or Finance, GTM, Procurement
As the role evolves alongside AI, Senior BSAs leverage agentic tools for data aggregation and context gathering while remaining the critical human-in-the-loop layer — owning business context and product outlook, validating use cases, managing stakeholder relationships, and making the judgment calls agents can't.
At , we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.
Any information you submit to as part of your application will be processed in accordance with ’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at AI Guidelines .