СШАStripe
Product Manager, Hardware
3 нед. назад
178.6k–268k USD / годСШАSeniorHybrid
product strategyroadmaphardware product-developmentprototype developmentvalidationproduction readinesslifecycle managementcross-functional communication
Product Manager to lead strategy, development, and expansion of Stripe Terminal's hardware portfolio, including first-party and third-party devices, focused on in-person payment solutions.
About the company
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
- Our mission is to increase the GDP of the internet.
About the product
- Stripe Terminal helps businesses extend their online presence into the physical world, making it easy to accept in-person payments.
- Terminal provides an integrated in-person payments platform spanning software, payment processing, device fleet management, and hardware.
- Hardware portfolio includes Stripe-designed readers and accessories as well as third-party hardware partners, enabling reliable and differentiated in-person payment experiences globally.
Responsibilities
- Set and execute a multi-year strategy and roadmap for Terminal hardware including Stripe-built devices, third-party devices, accessories, and emerging form factors.
- Develop a clear point of view on where Stripe should build, partner, or expand its hardware portfolio based on customer needs, competitive gaps, and global market opportunities.
- Define product requirements, user journeys, and acceptance criteria for end-to-end hardware products from concept through validation, launch, and post-launch iteration.
- Partner with hardware, firmware, software, and quality engineering teams to guide development and deliver high-quality device experiences.
- Work with external OEM, ODM, and technology partners to evaluate product capabilities, define joint roadmaps, resolve technical issues, and deliver hardware.
- Lead global expansion of Terminal’s third-party hardware portfolio including device availability, payment-method support, certifications, distribution, pricing, and launch readiness.
- Develop and lead evaluation process for additional third-party hardware providers and build business cases for new device categories, accessories, connectivity, and specialized use cases.
- Engage with Terminal users, sales teams, and partners to understand workflows, product gaps, and opportunities to improve device experience.
- Establish success metrics using customer feedback, adoption, device reliability, support signals, and financial performance to inform decisions.
- Communicate product strategy, priorities, risks, and trade-offs to cross-functional partners and leadership, with occasional travel to partner sites and offices including APAC.
Requirements
- 5+ years of product management or equivalent experience leading complex technology products.
- Demonstrated success shipping physical hardware, connected devices, embedded products, payments devices, consumer electronics, or similar products from concept through launch.
- Experience defining and driving product strategy, roadmaps, requirements, prioritization, and launch plans for technical products.
- Experience partnering with hardware, firmware, and software engineering teams and participating in technical product and architecture discussions.
- Strong judgment in balancing customer experience, technical feasibility, reliability, quality, cost, supply, and launch timing.
- Experience with hardware product-development and manufacturing processes including prototype development, validation, production readiness, and lifecycle management.
- Experience working with external vendors, manufacturers, OEMs, ODMs, or strategic technology partners.
- Customer-focused and analytical approach to product development with experience leading cross-functional programs, aligning teams, and using evidence to set priorities and measure outcomes.
Nice to have
- Experience in payments, commerce platforms, point-of-sale systems, or in-person payments.
- Experience managing portfolio including first-party and third-party partner products.
- Experience with sourcing, supply-chain risk, device pricing, unit economics, and global distribution.
- Experience with payment-device certifications, local payment methods, accessibility, connectivity, or regulated hardware environments.
- Experience launching products internationally or technical background in electrical engineering, computer science, or related field.
Conditions
- Hybrid work format at South San Francisco HQ.
- Salary range: 178600–268000 USD per year.