Spaceport Operations Technician (Experiences)

3 нед. назад

СШАOnsite

inventory managementevent coordinationmaintenancefacility management

Manage and maintain Starbase social-facing spaces, ensuring cleanliness, organization, and guest experience improvement.

Provide the highest quality of service to Starbase employees, guests, and residents by maintaining clean, functional, and aesthetically pleasing social spaces
Perform routine inspections and submit maintenance work requests to ensure all spaces are guest-ready and maintained to the highest standards
Drive continuous improvement across assigned areas by implementing at least one major enhancement per quarter—whether aesthetic, functional, or operational
Support events by coordinating social space readiness, setting up and breaking down equipment, and maintaining cleanliness throughout
Maintain organized and well-stocked storage and supply areas; coordinate inventory management and ordering with the Experience team
Communicate daily through reporting tools and shift pass-downs, documenting task completion, inventory usage, and status updates
Collaborate with Facilities and Housekeeping teams to escalate and track maintenance or service needs
Lead by example through work ethic, attention to detail, time management, and pride in upholding presentation standards
Assist in training and mentoring team members, contributing to a culture of accountability and operational excellence

High school diploma or equivalency certificate
1+ years of custodial, facilities maintenance, or operations experience
Must be available for evenings, weekends, and overtime as needed
Must be able to travel to support offsite experience programs or operations at other sites
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

Strong organizational and time management skills with the ability to prioritize multiple tasks
Experience maintaining or managing shared or social-use spaces
Demonstrated ability to uphold high standards of cleanliness, functionality, and guest satisfaction
Effective communicator across departments and with guests
Experience supporting events or large gatherings with setup and breakdown responsibilities
Comfortable identifying issues, submitting tickets, and proactively driving solutions
Ability to work both independently and as part of a team in a fast-paced environment

was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
The Spaceport Operations Technician will take ownership of Starbase social-facing spaces, ensuring they are clean, organized, and optimized for the best guest experience. This role provides boots-on-the-ground oversight, inventory management, and support for event execution. The ideal candidate will bring high attention to detail, a proactive mindset, and a passion for continuous improvement in all areas of spaceport hospitality and site operations.