СШАOperations Manager
3 нед. назад
80k–120k USD / годСШАHybrid
ai toolsautomationevent coordination
Manage office operations, coordinate events, and enhance team and customer experiences using AI tools and automation.
Обязанности
- We’re hiring an Operations Manager to keep our NYC office running smoothly and make our team and customer experiences feel thoughtful, organized, and reliable.
- You’ll own the practical details: a ready office, a well-run event, a new teammate’s first day, and a customer visit where nothing important gets missed.
- You’ll also use AI tools, connectors, agents, and simple automations to reduce repetitive work and make those operations more dependable.
- Run the office: Own supplies, facilities, room readiness, meals, and relationships with building management, cleaning, and other vendors.
- Build a great team experience: Organize team gatherings, recurring rituals, and retreats, with clear plans, budgets, and follow-through.
- Coordinate onboarding logistics: Make sure equipment, desks, welcome details, and first-day schedules are ready; partner with IT on access and managers on their teams’ onboarding.
- Handle customer logistics: Coordinate client visits, meals, arrival instructions, travel arrangements, and onsite readiness with customer-facing teams.
- Plan events from start to finish: Coordinate our annual client conference and other customer and sales events, including venues, vendors, schedules, attendee needs, and contingency plans.
- Own merchandise and event materials: Manage ordering, stock, distribution, and shipping so the right materials arrive where and when they’re needed.
- Improve recurring work with AI: Turn requests into checklists, readiness summaries, reminders, and drafts. Connect tools where useful, verify outputs, and keep clear approval points for spending and external communications.
- Keep operations accountable: Track budgets, invoices, commitments, owners, and deadlines; surface issues early and close the loop.
Требования
- Experience owning office operations, events, or administrative logistics, with concrete examples of work you carried through to completion.
- Strong organization, responsive communication, and attention to the details that make teammates and guests feel looked after.
- Comfort using AI tools and learning connectors, agents, and automations. You can explain what a workflow does, check its output, and recognize when a person needs to decide.
- Practical judgment about budgets, vendors, changing priorities, and confidential information.
- Confidence working with tools such as Google Workspace, Slack, and Notion. Startup or tech-company experience is helpful.
Условия
- Annual base salary of $80,000–$120,000 .
Как откликнуться
- Intro call · 30 minutes A conversation with the hiring manager.
- Prework · 45-minute cap A fictional operations exercise. We allow 3 business days to return it.
- NYC onsite · 90 minutes 60 minutes practical, followed by 30 minutes culture and working style.
- AI use is encouraged. No coding, paid tools, or live company integrations are required.
- Total expected candidate time: 2 hours 45 minutes.
Другое
- builds an agentic platform that helps community banks and credit unions grow their deposit and loan portfolios.
- Health, dental, and vision insurance, plus a wellness stipend.
- Lunch is included in our benefits package.
- Time to rest, recover, and recharge.
- Equipment for your work.
- This role is based in New York City.
- In person: Tuesday, Wednesday, and Thursday at our NYC office.
- Remote: Monday and Friday.